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Healthy Working Relationships (Respect and Resolution)

As a UHB we’re committed to supporting our employees to work in a positive workplace which promotes healthy working relationships. We know from evidence that it’s the quality of our interaction that means the most. It determines not just our own wellbeing but impacts on the service we provide to our patients and other service users.

Since the launch of the Government’s A Healthier Wales, it is important for us to do whatever we can to improve how we work with each other. In full partnership with NHS, trade unions and Welsh Government experts and leaders across Wales, we have developed this very different approach.

The Respect and Resolution Policy is a huge step to embedding a positive culture of managing difficult relationships, with early intervention and prevention with the aim to secure constructive and lasting solutions to workplace disagreements, conflicts and complaints.

This policy has replaced the UHB’s previous Dignity at Work Policy and Grievance Policy.

You can find more information on the Respect and Resolution Policy and other useful resources within the toolkit below and via the NHS Wales Health Education and Improvement Wales (HEIW) Website. If you have any questions about this Policy or the Toolkit please contact HR on tel: 02921 836287 [Ext 36287] or email


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