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Hearing Aid Repair Services

As of March 2020, walk in hearing aid repair clinics at both the University Hospital of Wales and West Quay Medical Centre are currently closed.

This will remain the case the for foreseeable future.

If you have any urgent problems with your hearing aid/s, you are welcome to post them into the department and we will endeavour to repair and post them back to you as quickly as possible. Please see address below for postal repairs:

Audiology Clinic

Clinic 9, Outpatients Department

University Hospital of Wales

Heath Park Way


CF14 4XW


Please note: all hearing aid repairs will be posted back free of charge with second class post. This can take up to two weeks to reach you.

However, if you require your hearing aids sooner, please send 5 first class stamps to us with your hearing aids and we can post them back to you first class (a cost that cannot be reimbursed by the health board).

Please contact us if you require more batteries and these can be posted directly to your home address.