We strongly advise that only patients who live in the Vale attend the West Quay Medical Centre for their repair services as we have experienced a high volume of patients attending the West Quay Medical Centre who are out of area. Please be aware that when this clinic is extremely busy tickets may not be available after 11:30am or 15:30pm. If you only require batteries please contact us so we can post these to you. Ring us on 02921 843179 or email us at Audiology.Helpline.CAV@wales.nhs.uk
Audiologists are healthcare professionals who identify, assess, and manage disorders of hearing and balance.
New patients will need to contact their GP (or other Health Professional within the hospital) for a referral to your Audiology department.
Returning patients with a hearing aid do not need repeat referrals. You can access our services directly for hearing tests and hearing aid repairs.
Repairs of your hearing aid should be done on a regular basis (every 6 months) and repeat hearing tests should be performed every 3 years.
Please contact us directly to arrange a repeat hearing test every 3 years.
Our contact details: 02921 843179 or 07805670359 (text only) or email Audiology.helpline.CAV@wales.nhs.uk
Contact us below to reschedule or cancel your appointment:
02921 843179 or 07805670359 (text only) or email Audiology.helpline.CAV@wales.nhs.uk
Sudden Hearing loss - Sudden loss of hearing (or sudden change in hearing) can have different causes, some of which may benefit from urgent investigation and specialist treatment. If you have a sudden hearing loss, (over a period of 3 days or less) you should arrange to be seen by your GP or in your local emergency department. Your local ENT service can then be contacted to arrange tests and any appropriate treatment.