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Audiology Services

Walk in repairs is open

Opening times UHW:
Monday - Friday (excluding bank holidays) 
9am-12pm and 1.30pm-4pm 
Please check in at the desk on arrival. 

Opening times (WQMC):
Tuesdays and Thursdays only
9am-12pm and 1.30pm-4pm 
Please take a number and a seat and you will be called.  
Need advice? We welcome phone calls in Welsh and in English.
Contact: 02921 843179 or 07805670359 (text only) or email


What is Audiology? 

Audiologists are healthcare professionals who identify, assess, and manage disorders of hearing and balance. 

How to Use Our Services 

New patients will need to contact their GP (or other Health Professional within the hospital) for a referral to your Audiology department. 

Returning patients with a hearing aid do not need repeat referrals. You can access our services directly for hearing tests and hearing aid repairs. 

Repairs of your hearing aid should be done on a regular basis (every 6 months) and repeat hearing tests should be performed every 3 years.  

Please contact us directly to arrange a repeat hearing test every 3 years.  

Our contact details:  02921 843179 or 07805670359 (text only) or email 

Attending or Cancelling Appointments 

Contact us below to reschedule or cancel your appointment: 

02921 843179 or 07805670359 (text only) or email 


Sudden Hearing loss - Sudden loss of hearing (or sudden change in hearing) can have different causes, some of which may benefit from urgent investigation and specialist treatment. If you have a sudden hearing loss, (over a period of 3 days or less) you should arrange to be seen by your GP or in your local emergency department. Your local ENT service can then be contacted to arrange tests and any appropriate treatment.

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