Your hearing aid should be serviced every 6 months in order to maintain the sound quality. If you are interested in servicing your hearing aid yourself, please contact our department to arrange for tubes to be posted to you.
Please see a list of guides below that may help some at home repairs:
You may also find the following videos helpful:
If you're having problems with your hearing aid, you may be able to easily solve them at home. View our troubleshooting guide for ear moulds and troubleshooting guide for thin tubes to find out more.
Please enclose the hearing aid and a brief description of the problem, along with your name and date of birth.
The hearing aid will be serviced as soon as possible and returned via hospital second class post, with no extra cost. If you would like your hearing aid to be returned first class, please enclose five first class stamps when posting your hearing aids.
Please post recorded delivery with the correct amount of postage paid. Packages with insufficient postage will result in non-delivery of the parcel and will NOT BE DELIVERED TO US.
All batteries are provided free of charge on a yearly basis. Please email or phone us using the following contact details to request batteries to be posted to you.
In order to reduce the carbon footprint please ensure that you recycle your batteries at your local recycling centres or supermarkets. For further information about how to recycle your batteries please see 'Recycling in Audiology'.