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Patient Satisfaction

If you are not happy with any aspect of your care, you are entitled to raise your concerns with any member of staff.

If you feel unable to do this, please contact the Patient Experience Team.

The UHB has an obligation under the Private Healthcare Market Investigation Order 2014 to submit data to the Private Healthcare Information Network in respect of patient satisfaction measures, and in this context you should be presented with the short questionnaire below to complete upon discharge.  

If you do not receive the questionnaire upon discharge please contact the Private & Overseas Patients office.

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