Emergency Dental Advice
The Out of Hours Service at Cardiff and Vale (CAV 24/7) provide a 24-hour, 7 days a week telephone emergency dental advice line on 0300 10 20 247. The service is available to patients experiencing:
- Severe dental pain
- Swelling
- Dental trauma/injury
- Excessive bleeding.
If required, urgent appointments are available between 08:00 and 17:00, 7 days a week. Outside of this time you will be offered self-care advice whilst waiting for the next available appointment. There are no dental appointments available overnight.
What happens when you call
When you call the service, a call handler will take basic information from you including the reason for the call, to rule out any life-threatening concerns. Once this has been done, a clinician will then contact you to assess your symptoms, ask further questions and decide the most appropriate next steps for your care.
The clinician may provide self-care advice, including pain relief advice, offer an appointment (if appropriate), or refer you to the Maxillofacial team. Please remember, not all dental concerns will require a face-to-face appointment.
Rydym yn croesawu galwadau ffôn yn Gymraeg, Saesneg a Iaith Arwyddion Prydain (BSL) via SignVideo.
We welcome phone calls in Welsh, English and British Sign Language (BSL) via SignVideo.