No – if you contact the Service, we will discuss this with you and decide what actions to take.

We may need to contact other Professionals in order to gather further information, in which case we will ask you if it is OK to do so. Sometimes we may ask them to fill in a new form to provide an accurate professional record of your current needs.

If you are experiencing sores, pain or discomfort when using the equipment you may need advice on managing this – again, let us know.