We are no longer operating a walk in service for general sexual health treatment. Please contact us on 02921 835208 - Monday to Friday, 9:00am - 3:00pm (excluding Bank Holidays).
A receptionist will take your details and a clinician will ring you. If urgent, an appointment may be booked for you to attend the department later in the day. Alternatively, a face to face or video consultation may be booked for you on another day.
There is currently a national shortage of tubes used to collect blood samples, which is expected to last until November 2021.
To ensure that we are able to continue collecting urgent blood samples during this time, we are restricting the collection of routine and non-urgent samples to conserve our stocks of tubes
If your blood sample is urgent it will be collected
We are actively working with colleagues across the NHS to identify suitable alternative blood tubes globally. We are also reviewing our internal processes to further conserve the supply of tubes. If you have any concerns, please discuss them with your healthcare provider.
The Department of Sexual Health is based at the Cardiff Royal Infirmary (CRI). Due to COVID-19, Sexual Health community clinics across Cardiff and the Vale of Glamorgan have been temporarily closed.
All our clinics are confidential. We provide a full sexual health and contraceptive service.
If you are a member of the deaf community, speak limited English, or are unable to phone, you are welcome to attend the Department of Sexual Health in Cardiff Royal Infirmary during opening hours, Monday to Friday, 9:00am - 3:00pm (excluding Bank Holidays).
We are able to provide a BSL interpreter or translator who can communicate with you using your preferred method.