The Department of Sexual Health

Please click below for more information on how to contact us and arrange an appointment:

I need emergency contraception

I need Post Exposure Prophylaxis (PEP)

I am under 18 years old

I would like STI testing

I have symptoms of an STI /  I have been told a sexual partner has an STI

I would like contraception

I would like Pre Exposure Prophylaxis (PrEP) 

I have been sexually assaulted

I am pregnant and would like to access abortion services

I would like general sexual health advice

I would like to access HIV outpatient services

How to Access Our Service

Our service mainly consists of appointment booked clinics. Our opening hours are Monday – Friday, 9:00 am – 3:30 pm (excluding Bank Holidays).

You may need to be assessed by a clinician over the telephone so we can book you the most appropriate appointment. 

If you would like sexual health advice on a Bank Holiday or weekend, please ring 111 NHS Wales.

We are based in Cardiff Royal Infirmary, Newport Road, Cardiff, CF24 0SZ. Depending on your reason for visiting, you may be offered an appointment either on the ground floor or 1^st floor, or in Broad Street Clinic, Barry, CF62 7AL.

 

Accessibility 

If you are a member of the deaf community, speak limited English, or are unable to phone, you are welcome to attend the Department of Sexual Health in Cardiff Royal Infirmary during opening hours, Monday to Friday, 9:00am - 3:00pm (excluding Bank Holidays).

We are able to provide an interpreter or translator who can communicate with you using your preferred method. 

 

Updates 

Monkeypox Further information regarding monkeypox can be found here. We are currently in the process of offering the smallpox vaccine to help protect against monkeypox. Patients in priority groups will be sent a text with instructions on how to access the vaccine. Please note that vaccine availability is subject to national vaccine levels. Click here for information regarding the smallpox vaccine

Confidentiality

We provide a confidential service to everyone, regardless of age, attending our Sexual Health Clinics. 

Your sexual health record is not linked to any other health record and your GP will not be notified of your attendance. 

A receptionist will ask for your name, address, date of birth and telephone numbers. This will be stored on your unique sexual health record and you will be given a Sexual Health patient number. This patient number will be used on all of your tests and future appointments. 

If you’re aged 13 – 17, you have the same rights to confidentiality as an adult. This means that we will not routinely pass any of the information on that you tell us (including parents, teachers or GP) without your permission. It can sometimes be useful to share this information with your GP or parents, so we may encourage you to do so.

However, there may be certain situations where we feel that we need to pass on the information you tell us to another professional. This would only be if we had serious concerns about your safety or welfare. In usual circumstances we would aim to discuss this with you before passing this on.

If you would like to discuss how your information is kept and shared in our clinic, please mention this to the person who is seeing you. 

For Professionals

Referrals

Referrals are accepted via Welsh Admin Portal (WAP). 

Please note that we use an independent sexual health electronic patient record therefore waiting list positions and some clinic letters will not appear on Clinical Portal. 

If you would like to confirm if a patient is on one of our waiting lists, please email DOSHsecretaries.cav@wales.nhs.uk or call the Secretariat on 02921 835008. 

Advice for managing patients in Primary Care 

Advice from our Consultant team can be sought from e-advice or Consultant Connect.