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Emergency Treatment and Advice

If you are experiencing dental pain you should contact your dentist to get an appointment. All dentists should have capacity for emergencies if you are on their list.

A dental emergency means that you need urgent assistance for a serious problem in your mouth. 

This could be caused by things such as infection and dental injury. 

Common emergency dental problems include:  

  • severe toothache where painkillers have not helped 
  • bleeding after a tooth extraction 
  • visible swelling of the neck or face 
  • knocked-out teeth  

 

If you are registered with an NHS dentist, please contact your dental practice directly for an emergency appointment.  

If you are not registered with an NHS dentist, please visit the NHS 111 Wales website for more information, or call CAV 24/7 for the Emergency Dental Helpline on 0300 10 20 247.  

 

If you are experiencing dental pain or trauma out of hours, for registered and non-registered patients, please call CAV 24/7 for the Emergency Dental Helpline on 0300 10 20 247.

 

A CAV 24/7 clinician will assess you, and if you require an appointment, you will be booked into the emergency dental clinic.

You will receive advice on pain relief and will be, if appropriate, booked into the most appropriate emergency location for your problem, which may be a Primary Care Dentist, Community Dentist or the University Dental Hospital.

The Community Dental Service does not provide a 24 hour emergency service and is closed during evenings, weekends and Bank Holidays.

 


 

Other areas outside of Cardiff and Vale

Merthyr and Rhondda Cynon Taf:

 0300 123 5060 or 01685 722803

Other areas including Gwent:

0845 60 10 128 or 01633 488 389

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