There are multiple support services available for those with a hearing loss.
If you cannot hear your fire alarm you may need a vibrating pad to be put under your pillow or flashing lights installed in your home.
Your local fire service will fit this for you free of charge.
Please call your local fire service on 0800 1691234 or text 07756 847123. (*BSL trained fire safety practitioners are available)
Social services can provide equipment to help you hear better at home.
Contact numbers: • Cardiff 02920 234234 • Vale 01446 700111
You can also buy equipment yourself to help you hear better, please see Connevans.info or call 01737 247571. Your audiology department will have catalogues free of charge.
If you have hearing loss, and are employed, Access to Work may be able to cover the cost of any assistive devices that you need to do your job. This could include, for example, a listening device or loop system to help you hear during meetings.
An Access to Work grant could help pay for any assistive devices or communication support you need at work, and your employer will make these changes to support you.
If you’re 16 or over and have a condition that affects your ability to work. You need to have a paid job, or be about to start or return to one.
If you live in England, Scotland or Wales, you can apply online at GOV.UK.
Access to Work helpline (Monday to Friday, 9am to 5pm) Telephone: 0800 121 7479 Textphone: 0800 121 7579 Relay UK: 18001 then 0800 121 7479
Many of us can feel a bit isolated or lonely and having a regular catch up with someone can be just what we need - someone to share news or a joke with. The Live Well with Hearing Loss project has volunteers who can give you a chance to talk on the phone or regular letters full of news. Our volunteers want to support you to feel more independent. For further information regarding the RNID befriending service please click here.
For carers in Wales the Listening Support Service will provide a support system, they have trained volunteers designed to be a listening ear. For further information and to apply please visit their website.
Care and repair offer a free home visiting information service offering practical help for older people with sensory loss, dementia, stroke survivors, or if you just need help to Manage Better at home
For further information and contact details please click these links for English and Welsh.
Please see Deaf4Deaf website to self refer for mental health support and counselling.
A 'LinkUp' brings together a group of around 15 people to explore the challenges of living with hearing loss, to share solutions, and to learn more about the strategies and equipment that can help make life a little bit easier.
For further information about this service and contact details please click here.
Wales Council for Deaf People believe there should be equal access for all, and they constantly strive to improve the lives of Deaf, deafened, hard of hearing & deafblind people in Wales.
For further information about this service and contact details please click here.
RNID is a charity that works in partnership with Centre of Sign-Sight-Sound to provide our Live Well with Hearing Loss service, which is funded by the Welsh Government Sustainable Social Services Grant.
Our Post Diagnostic Service works alongside the Cardiff and Vale Health board Audiology Department to support with early intervention of hearing loss. Every year we support people in their own homes, local community and digitally. We aim to help people find solutions to problems caused by hearing loss, deafness or tinnitus.
For further information about this service and contact details please click here.
Rydym yn croesawu galwadau ffôn yn Gymraeg, Saesneg a Iaith Arwyddion Prydain (BSL) via SignVideo.
We welcome phone calls in Welsh, English and British Sign Language (BSL) via SignVideo.