If you need to contact us, you can use these details:
|
General Enquiries |
029 2183 6612 or cav.wgs_enquiries@wales.nhs.uk |
|
Appointment Booking Team |
029 2183 6619 or cav.wgs_enquiries@wales.nhs.uk |
Specifically if you need to change your details, please fill in this form and send it back to us.
|
Aneurin Bevan |
|
|
Betsi Cadwaladr |
03000 85 66 88 |
|
Cardiff and Vale |
localgenderservice.team.cav@wales.nhs.uk 07912 471 661 |
|
Cwm Taf |
CTM.LGT@wales.nhs.uk |
|
Hywel Dda |
gs_enquiries.HDD@wales.nhs.uk |
|
Powys |
01654 702224 |
|
Swansea Bay |
SBU.LocalGenderService@wales.nhs.uk 01792 285005 |
Please note that the Welsh Gender Service do not have access to any information about Local Gender Team appointments, waiting times, or blood test results.
If you are unhappy with the treatment or care you are receiving, we would encourage you to raise your concerns as soon as possible with our team or the service manager. Alternatively, please contact a member of the Patient Experience Team on 029 2074 4095 or 029 2074 3301, and they will be happy to discuss your concerns with you. You can also email the team at concerns@wales.nhs.uk or complete our online patient feedback form.
If you’ve received good care, we are always pleased to hear about this.
“Thank you so much again for this course, it's been one of the loveliest, most helpful and empowering things
I've ever been offered on the NHS. Hope it can continue to run forever ❤️”
“Thank you for allowing me to partake in the group. I found it a valuable experience.”