Appointments & Clinics  

Consultations can take place via telephone, video consultations and face to face.   

If your appointment is face to face please check the location of the appointment as we see patients in various locations throughout Cardiff and Vale and Cwm Taf.   

For telephone and video clinics you will receive a letter with an approximate appointment time, but it may be that the doctor/healthcare professional contacts you within an hour or so before or after the time due.   

Attending your appointment by video.  

New referrals  

Each new referral we receive will be reviewed by a doctor. They will assess how soon you need to be seen, and whether any other tests need to be arranged beforehand.  

You may be contacted by phone to discuss your referral.  

You will remain on the waiting list until you are offered an appointment unless you decline to attend.  

Infusions (DMT)   

Infusions take place in the Neurology Day Unit Ground Floor Block B UHW (follow signs for MSDEC). 

We will use infection control measures in the day unit to minimise the risk of infection.  

You must NOT attend if you are feeling unwell or someone in your household has been unwell within the past 14 days. If this is the case please call 02920 743280.  

If for any reason you are unable to attend, please ring 02920 743280 to re arrange.