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MS (Multiple Sclerosis)

Neuro-Inflammatory Service

COVID-19: Information for patients

Welcome to the neuro-inflammatory service webpages. Please find below information on how the service is running due to the ongoing  COVID-19 pandemic, as well as information for you if you are on DMT’s (Disease Modifying Therapies)

We shall do our best to keep these pages up to date but if the information here (or on the MS Society and MS Trust website) does not answer your question please leave us a message on our helpline, 02920 745018

Our Helpline is manned on the weekdays, but it is not an emergency service. Please remember to speak slowly and clearly and leave one message, with your name, date of birth and a summary of your question. We will get the most suitable person to reply to you as soon as possible.


To protect patients and staff, many of our routine appointments have been changed to telephone or video consultations.

Some consultations are taking place face to face at Rookwood Hospital, following current safety guidelines.

Infusions are now taking place in Suite 16 of the UHW outpatient department (again following safety guidelines).

For blood monitoring please see separate section.

Me Time

The MS Society Cymru has teamed up with Carers Wales to put on special Me Time sessions for people with MS and those who care for people with MS. These sessions are funded by the Waterloo Foundation.

Me Time is a series of online social activities ranging from information and training, craft and physical activities, to sessions to support your emotional wellbeing. Each activity is free for everyone to join and run weekly. View more information about Me Time.

Buzz Me 

“Buzz Me” is the MS Society Cymru's telephone befriending service. View more information about the "Buzz Me" service.

ACT - Acceptance and Commitment Therapy

The aim of ACT is to help people to find more meaning and fulfilment in everyday life, whilst managing inner experiences such as difficult thoughts, emotions and physical struggles more effectively.

Acceptance and Commitment Therapy Information Sheet (Cymraeg

Contact to sign-up:

Cognitive Behavioural Therapy (CBT) Counselling

The MS Society Cymru is offering 6 free sessions of 1:1 counselling to anyone living with MS and their families in Wales .

CBT Counselling Information Sheet

Contact to sign-up:

Creative Journaling

The MS Society Cymru is offering a 4-week online 'Creative Well-Being: Art Journaling' course in October 2022.

Creative Well-Being: Art Journaling Information Sheet (Cymraeg)

Contact to sign-up:

MS Society Information Webinars

Winter Q&A: COVID-19 vaccines, flu jabs and MS. Watch the video

Sign up for webinars on the MS Society webpage.

MS Research Newsletters

Newsletter 2022

Newsletter 2021

Newsletter 2020

Newsletter 2019

Newsletter 2018

 MS Video Resources 











The FAQ's below provide further information for patients.

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