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MS (Multiple Sclerosis)

Neuro-Inflammatory Service

COVID-19: Information for patients

Welcome to the neuro-inflammatory service webpages. Please find below information on how the service is running due to the ongoing  COVID-19 pandemic, as well as information for you if you are on DMT’s (Disease Modifying Therapies)

We shall do our best to keep these pages up to date but if the information here (or on the MS Society and MS Trust website) don’t answer your question please leave us a message on our helpline, 02920 745018

Our Helpline is manned on the weekdays, but as usual it is not an emergency service. Please remember to speak slowly and clearly and leave one message, with your name, date of birth and a summary of your question so we can get the most suitable person to reply to you as soon as possible.


To protect patients and staff, many of our routine appointments have been changed to telephone or video consultations for the foreseeable future.

Some urgent consultations are taking place face to face at Rookwood Hospital, following strict safety guidelines (with staff wearing PPE and attendees wearing masks and having symptoms and temperature checked at the door)

Infusions are now taking place in Suite 16 of the UHW outpatient department (again following safety guidelines)

For blood monitoring please see separate section.

Me Time

The MS Society Cymru has teamed up with Carers Wales to put on special Me Time sessions for people with MS and those who care for people with MS. These sessions are funded by the Waterloo Foundation.

Me Time is a series of online social activities ranging from information and training, craft and physical activities to sessions to support your emotional wellbeing. Each activity is free for everyone to join and will be running weekly from November 2021 until May 2022. View more information about Me Time.

Buzz Me 

“Buzz Me” is the MS Society’s brand-new telephone service for people living with and affected by MS across Wales. View more information about the "Buzz Me" service.

ACT - Acceptance and Commitment Therapy

The aim of ACT is to help people to find more meaning and fulfilment in everyday life, whilst managing inner experiences such as difficult thoughts, emotions and physical struggles more effectively 

Acceptance and Commitment Therapy Information Sheet

Sign up to register at

MS Society Information Webinars

Winter Q&A: COVID-19 vaccines, flu jabs and MS. Watch the video

What next? Newly diagnosed information sessions - Tuesday 7th & 14th June 2022, 6:30pm-8:00pm

Moving Together with MS - Wednesday 22nd June, 2:00pm

The Power of Saying No - Wednesday 29th June, 6:30pm

Bladder, bowel and my MS webinar - Thursday 21st July, 6:30pm

Sign up for these webinars on the MS Society webpage.

MS Research Newsletters

Newsletter 2022

Newsletter 2021

Newsletter 2020

Newsletter 2019

Newsletter 2018

 MS Video Resources 











The FAQ's below provide further information for patients.

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