
This programme is aimed at those who have a supporting role in an office environment, requiring some supervision but also with scope of working with autonomy. The candidate will be working as part of a team, ensuring the provision of information and resources to others. The candidate’s working role will provide the opportunity to be involved in a range of administration activities, for example: managing customer relations, managing diary systems, organising business travel and accommodation, organising and supporting meetings, using various software, preparing text from a variety of sources.
On completion of this framework you will achieve the following:
For further informaiton please refer to the full framework.

This qualification is aimed at those who already have experience of office-based skills and wish to specialise in business and administration functions; perhaps in, or preparing for a line management role. Candidates can choose from a bank of optional units which show their ability to negotiate, supervise, manage and contribute to the running of a department or office.
On completion of this apprenticeship you will achieve the following:
For further informaiton please refer to the full framework.

The City & Guilds Level 4 NVQ Certificate and Diploma in Business Administration meet the needs of candidates who are employed in or wish to gain employment in a role with administrative management responsibilities. They provide the candidate with opportunity to gain the skills to develop and implement administrative services that can be applied to a wide range of businesses and organisations. The candidate will develop an understanding of management responsibilities and gain competencies in fulfilling these through a range of activities such as resource management, negotiation, agreeing budgets and promoting innovation and change.
The Certificate/Diploma Level 4 NVQ in Business Administration is a competence based qualification which means you learn practical, work related tasks designed to help you develop the skills and knowledge to do a job effectively.
Method of assessment can include Observations, providing naturally occurring work based evidence, providing personal statements and witness statements.
For further information please refer to the full framework.
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