Video Consultation
Video appointments are offered so that patients can conveniently see their healthcare professional online, providing greater flexibility from the comfort of their own home.
Our video appointments are fully secure and confidential, ensuring patients receive the same high-quality care as they would in person—without the need to travel, leave home, or find parking.
Where clinically appropriate, patients may be offered a video or telephone appointment for added convenience. If patients are offered a video consultation, it means their healthcare professional has deemed it safe and suitable for their care.
How to attend a video call
Video appointments can be accessed via the internet from a computer, tablet or mobile phone using the Google Chrome, Microsoft Edge, Firefox or Safari web browsers. Computer users will also need a web camera (usually built into laptops) and a headset or speakers. Appointments are free to attend if you are using your Wi-Fi. If you are using a mobile phone we suggest that you activate Wi-Fi to avoid using your data allowance, which may cost you depending on your mobile phone package.
Read more: Virtual Consultation Patient Guide
Important update
From the 1 April, 2025 we will be using the T-Pro platform for video/virtual appointments. The previously used Attend Anywhere links will no longer work.
The links below have been updated to the new T-Pro appointment links:
Waiting Rooms
Please only enter the following waiting rooms if a video appointment has been issued to you by your clinician or service. Patients without a video appointment will not be seen.
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A
Adult Inherited Metabolic Disease Groups
Adult Speech Therapy Outpatients
All Wales Medical Genomics Service
Artificial Limb and Appliance Service
B
Buvidal Psychological Support Service
C
Clinical Psychology in Cancer and Haematology
Clinical Psychology Services for Older People
Community Brain Injury Team (CBIT)
Counselling & Psychological Therapies – Depression
D
E
Eating Disorders Specialist Outpatient Treatment
Emotional Wellbeing & Mental Health
F
Flying Start Speech and Language
G
H
I
J
K
L
M
N
O
Occupational Therapy Mental Health
OT Babies, Children and Young People
P
Q
R
S
Service for High-risk Eating Disorders
T
U
V
Vale Locality Mental Health Team
W
X
Y
Z