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Bereavement Services

Information regarding what to do when someone dies and the support available

We are so very sorry for your loss, we hope that you find the following information helpful.

When someone close to you has died it can be immensely difficult to navigate through the practicalities of what needs to be done and who needs to be informed. Grief is unique to each of us and everyone’s experience will be different. There is both generic and specific bereavement support available to those who require it, whichever stage of grief is being experienced.

What to do when someone dies in hospital:

If someone has died in one of our hospitals the next of kin will need to contact the Bereavement Office the next working day after 10am.  There is no need to attend the Bereavement Office.

University Hospital of Wales (UHW) 029 2184 2789
University Hospital Llandough (UHL)
Barry Hospital or St David’s Hospital 
029 2182 5225

The Bereavement Office will be able to advise you on the process following a death in the hospital. The opening times for the Bereavement Offices are:

Bereavement Office UHW 8.30am - 5pm
Bereavement Office UHL 8am - 4pm

Bereavement Booklets

Please read the Bereavement Booklets below for further practical information and support available in both English and Welsh:

UHW Bereavement Booklet

UHL Bereavement Booklet

Information regarding the death of your child

Grief Support Guide English (

Grief Support Guide Welsh (

Grief Support Guide translations – National Bereavement Alliance

Further Information: