Our mission is to work with Cardiff and Vale UHB teams to transform good ideas into sustainable workable solutions designed to improve and deliver quality services for our patients and citizens.
The overarching aims of Continuous Service Improvement (CSI) are:
‘Alone we can do so little; together we can do so much’
We know that staff have the solutions. The goal of CSI is to provide the space, time, tools and support to deliver the desired change.
Our work is informed and developed through discussion with staff from all parts of the organisation with over arching aims of the UHB strategic and operational plan. We abide by three fundamental principles: