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Freedom of Information

The Freedom of Information Act 2000 (the Act) reflects the government’s commitment to promote greater openness by public authorities.  The Act's purpose is to ensure that all areas of public bodies, including the NHS are open and transparent, ensuring that more information about public services are made readily available.  
The Cardiff and Vale University Local Health Board (the Health Board) recognises that the public have the right to know how the services of the Health Board are organised and run.  They have the right to know which services are being provided, the standards of services that are expected, the targets that are being set and the results achieved, together with how much it costs to provide the services it offers.

For FoI Requests please contact us at: 

Publication Scheme

To assist the public in accessing such information and in compliance with the Act, Cardiff and Vale UHB has produced a Publication Scheme. This is a complete guide to the information which we routinely publish, in compliance with the Model Publication Scheme produced by the Information Commissioner. The Guide to our Publication Scheme follows the format of the seven broad classes of information referred to in the Model Publication Scheme and in the Definition Document for Health Bodies in Wales.  

Classes of Information

General Right of Access

Cardiff and Vale UHB also provides the public with a right of access to information which is not covered in the Publication Scheme.  Briefly outlined below are details of how members of the public can make requests for information to Cardiff and Vale UHB and the type of information available to them.

Information can only be provided that would be given to anybody who asked for it, or that would be suitable for the general public to see.  It does not take into account who is asking for it or why they want it.

Members of the public can ask for any information that they think Cardiff and Vale UHB may hold although some information may be exempt, for example, it would be unfair to reveal personal details about somebody else.

Requests for information must be made in writing, for example, in a letter or an email, providing your name and a postal or email address for Cardiff and Vale UHB to respond.  Our Contact Us page provides correspondence details and our e-mail contact details.

When making a request for information, be as clear as possible by pinpointing the specific information required to assist in responding to your request.  Confirm what format would be preferential to receive the information in, for example, electronically or as a hard copy.
Cardiff and Vale UHB will reply to requests within 20 working days from receipt. 
It may:

  • provide the information asked for;
  • notify the requester if the information is not held;
  • notify the requester if another public body holds the information;
  • issue a ‘Fees Notice’ informing the requester that Charges apply to that particular information request;
  • refuse to provide the information, and explain the reasons why;
  • notify the requester that the Health Board requires more time to consider the public interest test, and confirm when a response should be expected.

The Information Commissioner's office has details available on the web site which will assist in drafting a request. Details are available here.


If you are not happy with the way your request has been handled you are entitled to make a complaint by contacting us.
All complaints will be dealt with in accordance with Cardiff and Vale UHB’s ‘Freedom of Information / Environmental Information Regulations Complaints Policy’.  Should you not be satisfied with any response to your complaint, you then have the right to complain to the Information Commissioner’s Office.

Disclosure Log

Cardiff and Vale UHB has produced a Disclosure Log to assist the public, which briefly outlines the previous requests received by the organisation, together with the relevant responses issued under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004.

Disclosure Log

If you cannot find the information you require in this Scheme or on our Web site, please Contact Us.  If we hold the information, we will provide it to you as quickly as possible.   

More information

Introduction to our Publication Scheme
Guide to our information 
Please note: Cardiff and Vale UHB was formed on 1st October 2009 by combining Cardiff and Vale NHS Trust, Cardiff Local Health Board and Vale of Glamorgan Local Health Board.   Accordingly, certain “high level” information regarding the new Health Board (for example, Departmental Structures, Strategy Documents and 5 Year Plans) may not be available through the Publication Scheme immediately. For further information please contact us.

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