Primary Choice
Know your Primary Choice
Primary care is often considered the ‘front door’ of the healthcare service, providing patients with healthcare advice, treatment and management within their community.
Primary care includes general practice (GPs), community pharmacy, dental and optometry (eye health) services.
Each member of the primary care team has skills and expertise in different areas, enabling you to get the right support, from the right healthcare professional, the first time.
If you’re unsure about which member of the Primary Care team is the best person for you to see, meet the team below and find out more about how they can help you.
Your community pharmacist should be your first port of call for healthcare advice or over the counter treatment for a minor illness, such as colds, sore throats, headaches or diarrhoea.
Your community pharmacist can also provide treatment or advice for common ailments, emergency and oral contraception and some pharmacist independent prescribers can prescribe the necessary medication, without the need for you to make an appointment with a GP.
Meet Sunesh Mistry, our Community Pharmacist who talks more about this role and how he may be your Primary Choice:
This video is now available in British Sign Language (BSL). Please click this link to watch the BSL version of this video.
If you call your GP Practice you will speak to a GP Receptionist. A GP receptionist has been trained to ask you questions about your healthcare condition to assess your need and ensure you are getting the right support, from the right person, first time.
If you are unsure about who you need to see, a GP receptionist can help as the right person for you to see, may not always be your GP.
Meet Debbie Reid, our GP Receptionist:
This video is now available in British Sign Language (BSL). Please click this link to watch the BSL version of this video.
Your General Practice Nurse is based at your GP Practice and a GP receptionist may book you in an appointment with the nurse upon hearing your healthcare needs.
You would visit your general practice nurse for wound care, contraception advice and reviews, immunisations, blood monitoring and chronic illness reviews, such as asthma and diabetes.
Meet Fiona Morse, our General Practice Nurse who talks more about the role of a practice nurse and how she may be your Primary Choice:
This video is now available in British Sign Language (BSL). Please click this link to watch the BSL version of this video.
You would typically visit your optometrist if you have problems with your eye health like injuries, pain, swelling, visual loss or disturbance. You can find your nearest optician using our local Health Service Directory.
Meet Clare Pearce, our Optometrist who talks more about this role and how she may be your Primary Choice:
This video is now available in British Sign Language (BSL). Please click this link to watch the BSL version of this video.
You would typically visit your dentist if you have toothache, sore or bleeding gums, troublesome wisdom tooth, tooth sensitivity or other types of facial pain. You can find your nearest dental practice using our local Health Service Directory.
Meet Dr Emyr Roberts, our Dentist who talks more about this role and how he may be your Primary Choice.
This video is now available in British Sign Language (BSL). Please click this link to watch the BSL version of this video.