Concerns and Complaints

Cardiff and Vale University Health Board (UHB) is always looking to improve services and in order to do this we need to hear from you.  We also welcome your enquiries about anything that may interest you or about which you would like further information.

Contact Details

The Concerns Office is open at the following times:

Monday 8am to 4pm
Tuesday 8am to 4pm
Wednesday 8am to 6pm
Thursday 8am to 4pm
Friday 8am to 3pm

Please call 029 218 36318 during office hours if you wish to speak with a member of the Concerns Team. You can also fill in our Concerns Form, e-mail the team at concerns@wales.nhs.uk or write to us at Chief Executive, Cardiff and Vale University Health Board, Maes y Coed Road, Llanishen, Cardiff CF14 4HH.

If you would like to communicate with us in British Sign Language (BSL), please use SignVideo.