Blood Tests
Our Phlebotomy Service provides a service to wards and clinics at the University Hospital of Wales, University Hospital Llandough, Hafan y Coed, St David's Hospital* and Barry Hospital.
In addition, the Phlebotomy Service also provides cover to Primary Care Services across Cardiff and the Vale of Glamorgan area.
In 2022, the Phlebotomy Service took blood from 275,319 patients.
Barry Hospital Phlebotomy Service
Our Barry Hospital Phlebotomy Service is only for GP patients at the following surgeries and is an appointment-only service:
- Court Road Surgery
- The Waterfront Practice
- Vale Family Practice (Ravenscourt, St Brides, Porthceri)
- Highlight Park Medical Practice
- Sully Surgery
- The Practice of Health
- West Quay Medical Centre
Making an appointment
Only patients from the GP surgeries listed above can book appointments at Barry Hospital.
Please do not arrive at the hospital without having made an appointment as the service is by appointment only.
Please click here to book an appointment online or call our appointment booking line on 02921 848 181. The line is open 8am to 4pm, Monday to Friday (excluding bank holidays). We welcome phone calls in Welsh and in English.
Make sure you have a pen and paper at hand to note down the appointment date and time.
Attending the hospital
Ensure you bring along your blood request form. This will be a pre-printed form with a small plastic bag attached provided to you by your doctor. Without this form, the phlebotomist will not be able to proceed.
Please arrive no more than 5 minutes before your appointment time.
Please take a seat when you arrive. You will be called at your appointment time by the phlebotomist.
Appointments are for patients only and we expect the majority of patients to attend alone. We recognise this is not always possible, however this must be limited to one person to accompany the patient.
Opening hours
Monday to Friday (excluding bank holiday): 8am – 10am, 10.15am – 3.15pm
University Hospital of Wales and University Hospital Llandough
The Phlebotomy Service at our outpatient suites is for outpatients only. We have two out-patient locations — one at the University Hospital of Wales and one at University Hospital Llandough. Both operate on a walk-in basis and appointments are not required.
Please note, this service is not accessible for patients with a GP request. Please book an appointment at your GP Practice for these blood to be taken.
All patients must bring along their blood request form. This will be a pre-printed form with a small plastic bag attached provided to you by your doctor. Without this form, the phlebotomist will not be able to proceed.
University Hospital of Wales
Location: University Hospital of Wales, Suite 15
Opening hours: Monday to Friday (excluding bank holidays), 8.30am – 5pm
University Hospital Llandough
Location: University Hospital Llandough, Outpatients Department, Phlebotomy
Opening hours: Monday to Friday (excluding bank holidays), 9am – 1pm and 1.30pm – 4pm
Meet the team
Sue Lawless
Haematology, Blood Transfusion and Phlebotomy Service Manager
Email: sue.lawless@wales.nhs.uk
Jane James
Phlebotomy Support Service Manager
Email: jane.james5@wales.nhs.uk
Ceri Hooper
Phlebotomy Manager
Email: ceri.hooper@wales.nhs.uk
Deborah Hamlin
Senior Supervisor
Email: Deborah.hamlin@wales.nhs.uk
Jemma Sargent
UHL Supervisor
Email: jemm.sargent@wales.nhs.uk
Eileen Ruck
Split role – Trainer / UHW Supervisor
Email: Eileen.ruck@wales.nhs.uk
Enquiries
All enquiries should be made to the Phlebotomy Manager in the first instance.
For general enquiries, please contact our main switchboard by calling 02920 747747. We welcome phone calls in Welsh and in English.
The service provided at St David's Hospital is only for patients at St David’s Court and Taff Riverside Practice and is not available to the general public.
Complaints & Concerns
The Cardiff and Vale UHB has a complaints management procedure for dealing with complaints: Concerns, Complaints and Claims Policy: UHB 332.
You may provide feedback direct to the department using the details above or your concern can be logged more formally using the Health Boards concerns and complaints process. For full details visit the UHB website.
Please call 029 218 36318 within office hours if you wish to speak with a member of the Concerns Team.