In Cardiff and Vale, you must call NHS 111 Wales first if you need to access the Emergency Unit or Minor Injuries Unit, or if you require urgent care out of hours.
By calling 111, a call handler will assess your condition and help you get the right help, at the right place, first time. Callers will receive health advice over the phone, and if further assessment is required, a clinician from CAV 24/7 will call you back.
If you need to be seen at the Urgent Primary Care Centre (Out-of-Hours), or require assessment at the Emergency Unit or Minor Injuries Unit, CAV 24/7 clinicians will arrange this for you if necessary.