Support for the homeless
Available Services- Charities & Hostel's
Needle Exchange Services
Who: pharmacists or specialist service providers
What: Service providing sterile equipment, sharps disposal, education about safe injecting practice and harm reduction advice to IV drug users who are not ready to stop using. Everyone who accesses needle exchange services is also given a naloxone kit with training on how to use it.
Where:
TAITH - 98 Neville Street
CAU - The Angove Unit (DATT), Longcross St
The Huggard Centre - Hansen Road CF10 5DW
Woodville Road pharmacy
Boots Albany Road
Pearn’s pharmacies (Tremorfa and Ely)
Caerau Lane pharmacy
Boots Cardiff Central
St Mellon’s pharmacy
The Murch pharmacy
Park Cresent Pharmacy
Rhoose Pharmacy
Boots Holton Road
Boots Windsor Road
Boots Boverton Road
How to contact:
Needle exchange manager at the Huggard centre: 029206420014
A full list of contacts for each of the pharmacies is available at <https://cavuhb.nhs.wales/our-services/mental-health-old/a-z-of-mental-health-services/substance-misuse/needle-exchange/>
Huggard Centre
Huggard are a charity and Wales’s leading centre for people who are sleeping rough on the streets of Cardiff. Since December, 1988, they have been providing practical help to people who are homeless and vulnerable.
Their Critical Intervention Hub in Hansen Street is open 24/7 and anyone is eligible to pop in for a hot drink and meal, as well as a shower or to do their laundry, even a change of clothing.
The Critical Intervention Hub comprises of our Critical Intervention Centre, which is open during the day, our hostel and emergency accommodation.
They aim to give everyone staying in our Hostel the dignity and privacy they deserve. This is why they have 18 single rooms, and 2 for couples, all with en-suite facilities.
They also manage 14-shared houses across the city where 53 people, who have been homeless, are supported to live on a more permanent basis.
While they are a place of sanctuary, they’re aim is to help people who are sleeping rough to rebuild their lives and to leave the streets for good. The Critical Intervention Hub isn't the place where people "end up", it is the place where their journey begins.
Everyone using their Hostel, or living in one of their houses, is allocated a Support Worker, who works with them to develop their “Individual Support Plan”.
Their dedicated team work closely with our homeless nurses and GP to support people who are sleeping rough get the appropriate medical assistance.
Website: www.huggard.org.uk
Address: Huggard Centre, Huggard Buildings, Hansen Street, Cardiff CF10 5DW
For sat nav please use postcode: CF10 5JZ
Tel: 029 2064 2000
Fax: 029 2064 2025
Email: post@huggard.org.uk (for general enquiries - for fundraising or queries about donations please see below).
For more details on how you can fundraise for us, or more information about how you can support our work, please contact Tony Feasey at tonyfeasey@huggard.org.uk
If you would like to donate clothing or other items (including Christmas boxes/presents) please text Ellen on 07791 467630 or email ellenbryant@huggard.org.uk
Salvation Army
Who: Charity working to support the homeless across the UK
What: In Cardiff the Salvation Army run 4 hostels (Lifehouses), one of which hosts the Bridge Program; floating support and outreach to people in supported housing; a homeless Night Bus providing hot drinks and food to rough sleepers; the Housing First initiative in Cardiff.
How to contact:
Contact details for each of the lifehouses is available from the website: https://www.salvationarmy.org.uk/map-page?near%5Bvalue%5D=CF14+3HU&near%5Bdistance%5D%5Bfrom%5D=16.09
The Wallich
Who: Charity working for the homeless and rough sleepers aiming to get people off the streets and keep them off the streets.
What: Run hostels and supported housing around Cardiff, including the Sir Julian Hodge hostel, Shoreline and the Croes Ffinn service. Previously The Wallich Night Shelter also provided free overnight accommodation, however this has now closed. The Wallich also run a rough sleepers intervention team.
Where:
The Wallich Centre
Cathedral Road
Cardiff
CF11 9JF
How to contact:
Phone: 02920 668464
Email: mail@thewallich.net
https://thewallich.com/contact-us/#
Llamau
Who: Charity working with homeless young people and vulnerable women
What: Provide accommodation and holistic support for particularly vulnerable people such as young people leaving care, survivors of domestic abuse, prison leavers etc. Llamau work with the council to source accommodation to young people who present to housing options.
Where:
Llamau
23 Cathedral Road
Cardff
CF11 9HA
How to contact:
Phone: 029 2023 95985
Email: enquiries@llamau.org.uk
Shelter Cymru
Who: Wales’ people and homes charity. Work for people in housing need by providing free, independent, expert housing advice and campaigning to overcome the barriers which stand in the way of people in Wales having a decent, secure home. Can also put people in contact with emergency bed providers, debt and tenancy advisors and more.
Where:
Shelter Cymru Head Office
25 Walter Road
Swansea
SA1 5NN
Local advice centres can be found at Housing Options and at Llamau centre.
How to contact:
Housing helpline: 08000 495 495
Debt advice: 08000 495 495
Pobl
Who: not for profit housing provider
What: Provides support to people with an identified housing related support need, to prevent homelessness, resettle into a new home, assist people to access more appropriate accommodation and enable people to remain in and manage their accommodation. Support is part of Cardiff's Generic Floating Support Services
Where:
Pobl Floating Support Cardiff
Ground Floor, Unit 3 Regents Court
Nettlefold Road
Ocean Way
Cardiff
CF24 5JQ
https://www.poblgroup.co.uk/homes-and-communities/
How to contact:
Pobl Cardiff Office: 02920 776000
Referrals are made through the Cardiff Floating Support Team:
Tel. 02920 537342
Email: floatingsupportteam@cardiff.gov.uk
Homeless Outreach Team
Who: team of nurses, councillors, outreach workers, and support workers
What: work together with the MDT and clients’ key workers to support rough sleepers and some hostel residents. Aim to ensure that all of the rough sleepers in Cardiff are known, and have been provided with information about the services available to them. Can assist with welfare checks, housing assessments, accommodation waiting lists and liaising with the MDT to provide people with personalised care that they need.
Where:
Housing Options Centre
Hansen Street
Cardiff
CF10 5BH
How to contact:
Email: HANR.Outreach@cardiff.gov.uk
Phone: 029 2057 0715
Out of hours: 029 2087 3900
Hostels and supported housing in Cardiff
Single adults
The Huggard Centre – Independent, high support needs, (47 Tresillian Terrace, Cardiff CF10 5DW)
Ty Tresillian – Cardiff council, high support needs (Off Hansen St, Tresillian Way, Cardiff CF10 5DW)
Ty Gobaith – salvation army, medium/high needs (Ty Gobaith, 240 Bute St, Cardiff CF10 5TY)
The Walk – YMCA, medium/high needs (The Walk, Roath, Cardiff, CF24 3AG)
Oak House/The Ambassador – YMCA, (2-6 Oakfield St, Cardiff CF24 3RD)
Sir Julian Hodge – The Wallich, (52 Broadway, Cardiff CF24 1NG)
Litchfield Court – Cardiff council, (Tudor St, Cardiff CF11 6BF)
Dyfrig House – Pobl, lower needs (53a Fitzhamon Embankment, Cardiff CF11 6AN)
YHA – Council, (E Tyndall St, Cardiff CF10 4BB)
Adams Court – United Welsh, lower needs(N Luton Pl, Cardiff CF24 0NA)
Plus other supported housing throughout the city
Family Housing
Nightingale House – Family hostel, Ely
Greenfarm house – Family hostel, (Greenfarm Lane, Cardiff, Gwent, CF5 4RS)
Ty Enfys – Taff Housing, supported housing for mothers and babies (Ninian Road, Cardiff CF23 5EP)
Ty Seren – Taff Housing, supported housing for mothers and babies (126 Newport Rd, Cardiff CF24 1YN)
Hafan – Cadwyn run, single mothers with young children, Ely
Under 21
Northlands – Salvation army, (202 North Road, Cardiff, CF14 3XP)
Ty Diogel – Salvation army, also the base for young people’s visiting support service (77 Cowbridge Road East, Cardiff, CF11 9AF)