The InterpreterNow service, which is available 7 days a week, between 8am and midnight, is available for deaf (and hearing) British Sign Language [BSL] users to communicate with hearing people via an online BSL interpreter. InterpreterNow can be accessed using a computer, or via the InterpreterNow app on your smartphone or tablet. Once you have contacted the InterpreterNow service, the interpreter will contact us by telephone and relay your conversation with a member of our team e.g. a Nurse Advisor or a Health Information Adviser, depending on what the problem is. You will be asked a series of questions to assess your needs, and then will be provided with the appropriate healthcare advice or directed to the local service that can help you best.