Complaints
Cardiff and Vale University Health Board (UHB) is always looking to improve services and in order to do this we need to hear from you. We also welcome your enquiries about anything that may interest you or about which you would like further information.
Contact Details
The Complaints Office is open at the following times:
Monday 8am to 4pm
Tuesday 8am to 4pm
Wednesday 8am to 4pm
Thursday 8am to 4pm
Friday 8am to 3pm
Please call 029 218 36318 during office hours if you wish to speak with a member of the Complaints Team. You can also fill in our Complaints Form, e-mail the team at Cav.Concerns@wales.nhs.uk or write to us at:
Chief Executive
Cardiff and Vale University Health Board
Maes y Coed Road
Llanishen
Cardiff
CF14 4HH
If you would like to communicate with us in British Sign Language (BSL), please use SignVideo.
Rydym yn croesawu galwadau ffôn yn Gymraeg, Saesneg a Iaith Arwyddion Prydain (BSL) via SignVideo.
We welcome phone calls in Welsh, English and British Sign Language (BSL) via SignVideo.