About Our Service

Our Service Aims and Expectations

Our Aims

Our team strives to:

• ensure patients are treated with dignity and respect at all times
• provide a safe, high quality and ever improving service
• involve patients in decisions about their care and treatment, and give them information to make informed choices
• empower patients with the knowledge and skills to self manage as is practical following the conclusion of their treatment.

Expectations

In an attempt to achieve the best possible outcomes we have the following expectations of patients:

• be on time for your appointment, or let your Physiotherapy department know if you cannot make it. It may be possible to book someone else in your place
• treat NHS staff, other patients and visitors with respect
• listen carefully to advice from your Physiotherapist and take an active role in your treatment and rehabilitation.