CSSIW’s role is to make professional assessments and judgements about social care, early years and social services and so encourage improvement by service providers.
They do this through three regions which cover across Wales (North, South East and West) which are the focus for professional assessment and judgement about services and organisations. The contact details for these offices are available on the CSSIW website.
They inspect and review local authority social services, and regulate and inspect care settings and agencies.
They publish reports the findings of their assessments which are available on the publications section of their website at www.cssiw.org.uk.
The address of the South East Wales office is:
Telephone: 0300 7900 126 (CSSIW national telephone number
Fax: 0872 437 7302
Full contact details are available on the CSSIW website.
Information on National Care Standards, specific care homes, including their registration status and copies of inspection reports can be obtained from the address above.
If you have any concerns or issues relating to a registered care home please contact CSSIW
Additional information on most registered nursing homes in the UK can be found on the Bettercaring website at www.bettercaring.co.uk.