ChatHealth
What is ChatHealth?
ChatHealth is a text messaging service aimed at 11-19 year olds. It can help with a number of issues including:
- Bullying
- Smoking
- Emotional Wellbeing
- Feeling sad or angry
- Exam stress
- Healthy eating
- Changes to your body
- Drugs
- Alcohol
- Relationships
How does ChatHealth work?
Start by sending a text to 07520 615 718. Texts are charged at your standard network rate.
You’ll then be connected to a school nurse who can offer confidential advice, information and support.
The service is active Monday to Friday 8.30am – 4.30pm (except bank holidays).
You should receive a response within 24 hours, but if you message out of these hours, you will receive an automated message offering a range of contact details for other organisations
ChatHealth is anonymous, secure and convenient. No question will be left unanswered.
It only takes one message to start making a difference.
If you need urgent health advice, visit NHS 111 Wales or call 111. If it’s an emergency, dial 999.
How did it start?
ChatHealth was developed and supported by Leicestershire Partnership NHS Trust in 2013. The service has since been implemented by more than 50 NHS Trusts and healthcare organisations across the country for use across a variety of healthcare services.
It was launched in Cardiff and the Vale of Glamorgan by the School Nursing Team in 2019.