Visiting Restrictions at Cardiff and Vale University Health Board

28 March 2025

The impact of the Norovirus outbreak continues to affect a number of wards which is causing exceptional pressure on the system.

As a result of this challenging position, we have made the difficult decision to continue a No Visiting Policy. Again, this is not a decision we have taken lightly, but one that is imperative to protect our patients, staff and visitors and reduce the spread of infection.

Exceptions will be considered, particularly for those patients who are critically ill or receiving end of life care, birthing partners and the Children's Hospital for Wales. We will review these restrictions next week if the situation has improved.

Visitors who meet our visiting criteria will be expected to maintain good hygiene practice by washing their hands thoroughly with soap and water and adhering to Infection Prevention and Control precautions.

This policy relates to general visiting of patients and does not affect outpatient appointments. If patients have appointments with us, these will be going ahead unless you are contacted by the department directly to explain otherwise.

If you are feeling unwell, please remain at home until you have been clear of symptoms for at least 48 hours. Most Norovirus cases can be managed at home with rest, fluids and self-care and symptoms typically improve within 2 to 3 days.

If you are unsure of your symptoms, you can check them using the NHS 111 Wales online symptom checker, which has a wealth of information, advice and guidance for a range of different conditions. If you think you need urgent healthcare advice or to access out-of-hours services, please call 111 first and speak with a clinician. Please remember, our Emergency Unit should only be used for emergencies.

Thank you for your support and cooperation in helping to keep our patients, staff and visitors safe.