Digital PROMS – Better patient insights, part of our approach to Value Based Healthcare

Cardiff and the Vale of Glamorgan has embarked on an ambitious programme to introduce the collection of Electronic Patient Reported Outcome Measures (PROMS) working with Promptly. 

This programme, grounded in our approach to Value Based Healthcare, will not only help transform the collection of patient data via a digital platform; it will provide greater insight into how we can make improvements to treatments informed by what patients tell us about their physical health and wellbeing.  

Putting patients at the centre of healthcare, this collaboration results in the collection and aggregation of data that supports joint decision making with patients on their care, this work will help inform how to shape services over time with a clear aim to deliver better outcomes for patients at reduced cost 

The Promptly platform automates the collection and analysis of Patient Reported Outcome Measures (PROMs), survey-like health assessments completed by patients in English or Welsh that are used to evaluate their conditions and evaluate their healthcare experiences. 

The Promptly platform has already been implemented in a number of Cardiff and Vale UHB’s specialties, including the South Wales Neuroendocrine Tumour (NET) service.  

The service has manually collected PROMs since 2017 as part of a transformation programme. Digitizing the process is enhancing individualised clinical care, guiding the timing and interval of follow-ups with patients directly in line with their individual needs.  

Enabling the service to optimise prioritising patients and allocating outpatient appointment slots, the new platform will make the service increasingly efficient, easing the burden on medical and nursing resource within it.  

The ability to store and analyse PROMS collected in a standardized way in a single data repository facilitates reduced variation which should reduce costs.  

Cardiff and Vale University Health Board patients will be invited to use the Promptly platform as it becomes available for their speciality. For more information, please speak to your clinician.