Digital PROMS – Better patient insights, part of our approach to Value Based Healthcare
Improving Patient Care Through Electronics PROMs
Cardiff and Vale University Health Board is introducing an exciting new digital system for collecting Electronic Patient Reported Outcome Measures (PROMs), in partnership with Promptly.
This new system supports our commitment to Value-Based Healthcare, which focuses on achieving the best outcomes for patients while making the most of NHS resources. By placing patients at the centre of care, the platform enables shared decision-making between patients and clinicians, and helps shape services to better meet patient needs over time.
The Promptly platform automates the collection and analysis of PROMs and is available in both English and Welsh. Moving to a digital system allows for more personalised care, helping to plan follow-up appointments based on individual patient needs.
What is a PROM?
A Patient Reported Outcome Measure or ‘PROM’ is an assessment or a list of questions specifically designed and chosen for the health condition you are diagnosed with. Once completed, they provide valuable insights into your physical health and wellbeing. By gathering this information directly from you, we can better understand how treatments are working and make more informed decisions together about future care.
The answers you provide us with help your medical team of nurses, doctors and/or allied health professionals get a picture of your current health. The questions will be related to your daily living, current symptoms and how these may affect your quality of life. The answers are reviewed by your health care team, meaning the time you talk to them is focussed on what is important to you. In some instances, when completing the assessment in advance of appointments, it may mean we can offer you an alternative appointment rather than a face to face which saves you a trip to the hospital.
The questions are condition specific, chosen by world leading specialists, peer reviewed, and often validated internationally.
Your medical team find the information you provide through the assessment very helpful when delivering your care.
This is NOT an emergency service. These assessments are not reviewed immediately. If you are in crisis call 999 or 111
If you want to know more about how PROMs are used for your condition, please ask your healthcare team or email promssupport.cav@wales.nhs.uk
NHS Wales App
Did you know that the NHS Wales App is a simple and secure way for you to access a range of services on your mobile devices or a web browser.
You can:
- book and cancel appointments.
- order repeat prescriptions.
- update personal details
Depending on your GP practice settings, you can also view your Summary Care Records and full Detailed Coded Records.
For more information please visit NHS Wales App site and Home - NHS Wales App