Dental Centralised Waiting List Text Message Validation

24th January 2023

If you are on our centralised waiting list for an NHS dentist, you may have recently received a text message from NHS Wales.

We are currently sending a text message to some people who are on the waiting list to validate their information and ensure all those who still need a dentist can be allocated in a timely manner.

Within the text message, you will have been asked to confirm your position on the list. To do so, you will have been provided a unique PIN code that you can use to log into our NHS portal, along with your date of birth to confirm who you are.

If you do still require a place on the list and are still awaiting an NHS dentist, please follow the instructions in the text message received and tick ‘Yes’.

If you do not need to register with an NHS dentist any more or have already been allocated an NHS dentist, please follow the instructions in the text message and tick ‘No’.

The text message, link and information included in the text message are genuine and the text message has been sent to you by Cardiff and Vale University Health Board.

However, if you do not feel comfortable following the link included in the text message, a physical letter will automatically be sent to your home address outlining the ways in which you can validate your position on the waiting list.

If you do not have a mobile number, or have changed phone number since joining the waiting list, a physical letter will also be automatically be sent to your home address.