People Services is the name for Human Resources within Cardiff and Vale UHB.
A People Services Advisor plays a key role in supporting staff across the organisation with all aspects of employment, from recruitment and onboarding to terms and conditions, policies, and day-to-day HR queries.
They are often the first point of contact for managers and employees needing advice on HR processes — such as sickness absence, flexible working, contracts, and payroll queries. They help ensure policies are applied fairly and consistently, and that staff are well supported throughout their employment.
People Services Advisors work closely with recruitment teams, payroll, and senior HR colleagues, making sure that everything runs smoothly behind the scenes. Strong communication skills, attention to detail, and a good understanding of HR procedures are essential.