Health and Care Standards

The Health and Care Standards set out the Welsh Government’s common framework of standards to support the NHS and partner organisations in providing effective, timely and quality services across all healthcare settings.  They set out what the people of Wales can expect when they access health services and what part they themselves can play in promoting their own health and wellbeing. They set out the expectations for services and organisations, whether they provide or commission services for their local citizens.

Standards provide a consistent framework that enables health services to look across the range of their services in an integrated way to ensure that all that they do is of the highest quality and that they are doing the right thing, in the right way, in the right place at the right time and with the right staff.The Health Board undertakes an annual review of each of the standards and assesses performance against each one.

• 1.1 Health Promotion, Protection and Improvement
• 2.1 Managing Risk and Promoting Health and Safety
• 2.2 Preventing Pressure and Tissue Damage
• 2.3 Falls Prevention
• 2.4 Infection Prevention and Control
• 2.5 Nutrition and Hydration 
• 2.6 Medicine Management 
• 2.7 Safeguarding Children and Safeguarding Adults at Risk 
• 2.8 Blood Management
• 2.9 Medical Devices Equipment and Diagnostic Systems 
• 3.1 Safe and Clinically Effective Care
• 3.2 Communicating Effectively 
• 3.3 Quality Improvement, Research & Innovation
• 3.4 Information Governance and Information Technology 
• 3.5 Record Keeping 
• 4.1 Dignified Care 
• 4.2 Patient Information
• 5.1 Timely Access 
• 6.1 Promoting Independence 
• 6.2 People's Rights 
• 6.3 Listening and Learning from Feedback
• 7.1 Workforce