If you live in Cardiff or the Vale of Glamorgan, we're here to help you achieve the best possible quality of life, whether that’s through helping relieve your symptoms, supporting you and your loved ones at a difficult time, or advising you on practical issues.

If you're staying overnight with us, you'll stay in our in-patient unit (IPU). These rooms are spread over two floors, and are in small bays of three to four beds overlooking the sea. We also have some single rooms.

What support do I get when I arrive?

When you first come to the hospice, you’ll be able to discuss how you feel and what you need from us with one of our doctors or nurses.

We'll make sure any immediate difficulties you’re having, such as pain or breathlessness, are taken care of as soon as possible. Our hospice team is highly experienced in controlling pain and helping to relieve symptoms.

We're also here to make sure you receive the emotional, practical and spiritual support you need.

What support do I get as an in-patient?

If you're staying at the hospice in the IPU, we will:

• make you more comfortable if you have persistent pain, tiredness, difficulty breathing or other symptoms
• help you to maintain your independence so you can continue to do things for yourself for as long as possible, and achieve your own personal goals
• offer you and your family emotional support should you want it
• advise you, and the people close to you, about how to get the right information if you are concerned about money, social benefits, or how to find equipment and services.

Complementary therapies

As well as medical and emotional care, we offer a range of complementary therapies at the hospice.

Complementary therapies cover a range of treatments which can be used alongside conventional medicines. They may help to reduce symptoms and side effects, improve your sense of wellbeing, confidence, energy levels and quality of life. Some people find they can help them to stay positive, feel more relaxed and in control. 

The complementary therapes we offer at the hospice include aromatherapy, Indian head massage, massage, reflexology and relaxation. Speak to a member of staff about making an appointment.

What about my family?

Your family members are welcome to visit you at any time. We also have facilities for them to stay overnight, if they wish to.

As well as nursing and medical care, we’re here to offer you and your family whatever social, practical, emotional and spiritual support you need.

Find out more about the support we offer to family members.

Who co-ordinates my care while I'm at the hospice?

Our nurses will co-ordinate your care throughout your stay and will be the main point of contact for you and your family.

How long do people tend to stay?

Most people return home within a couple of weeks, with the community services they need in place. We can also arrange for you to get the equipment you need at home, or adaptations to your home.

What if I'm not well enough to go home?

If you can’t return home because you still need support, we'll advise you and your family on how to find nursing or residential care.

Do you support people at the very end of their lives?

Some people want to be cared for at the hospice when they die. These people come to the hospice when they're very close to the end of their life. We make sure they're comfortable right up until their death.

We also support friends, family members and carers at this emotional time. Find out more about emotional support at the hospice.

Meet the IPU team

Ceri Davies, Ward Manager

Siwan Seaman, Consultant

Hannah Osborn, Consultant

• Meet the rest of the hospice team
• Find out more about our facilities
• Take a look inside by viewing our gallery

Ask your GP, clinical nurse specialist or hospital consultant if they think you could benefit from our in-patient services, and to refer you if so.

For more information about in-patient services phone 029 2042 6000 and ask to speak to the in-patient nurse manager.

Marie Curie's Wellbeing and Support Hub is available to any adult affected by a terminal illness. You don't have to be staying in our hospice, or accessing any of our services to receive support. Our services are free for people living with a terminal illness and their loved ones. We have a range of sessions to choose from to support you, from carers' café's to complementary therapies. Please see our leaflet   for our list of services. 

If you'd like more information or you'd like to register for a group, please phone 029204 26046 or email wellbeingandsupporthub@mariecurie.org.uk.

If you're registered with a GP practice in the Vale of Glamorgan and need support at home, you'll get support from our specialist team of clinical nurses, doctors, social workers and therapists who can visit you at home if your GP feels it's necessary. They can also see you at an outpatient clinic.

They don’t provide hands-on care, but they have the time to listen to your concerns, provide specialist, expert advice on how to manage pain or other symptoms, and offer emotional support for you and your family.

How getting support at home works

You'll see a Clinical Nurse Specialist (CNS) in the first instance, who can give you advice at home. As well as professional and practical support on things like managing pain, nausea and breathlessness, they can give you emotional and psychological support.

They can also discuss and write down any wishes and preferences you have around your care in the future.

If you need further support, they may refer you to other specialists from our hospice such as doctors, therapists and social workers.

Unlike the hospice care at home services, CNSs don't provide personal care or give medications. Their role is to work closely with your district nurses and GP to advise, co-ordinate and oversee your care.

Meet the team

Please contact us if you'd like to learn more about getting support at home.

If you're close to someone being cared for at our hospice, we're here to help you with practical, emotional and spiritual support

Emotional and practical support

Our social workers are trained and experienced in helping people adjust to changes in circumstances.

The team is here to support you as a family member, as well as children and grandchildren, with practical and emotional difficulties.

Please ask a member of staff about making an appointment for one-to-one support.

Bereavement support

Losing a loved one is incredibly hard, and we are here to support you if you've been bereaved.

We offer bereavement support for families (including children) dealing with the loss of someone close. Please ask a member of staff for more information.

Complementary therapies

Carers are welcome to make the most of our range of safe and natural complementary therapies, which include aromatherapy, Indian head massage, massage, reflexology and relaxation.

Complementary therapies cover a range of treatments which can be used alongside conventional medicines. They may help to reduce symptoms and side effects, improve your sense of wellbeing, confidence, energy levels and quality of life. Some people find they can help them to stay positive, feel more relaxed and in control.

Speak to a member of staff about making an appointment.

Facilities for visiting family and friends

While you're here, you're welcome to make use of the lounges, the family room, quiet room and hospice gardens.

We also have facilities for staying overnight. Please speak to a member of staff if you'd like to make use of them.

In terms of refreshments, we don't have a café at the moment as the hospice is undergoing some refurbishment, but our kitchen can provide some light refreshments if you need them. Please speak to your nurse to find out more.

There are free and coffee making facilities in the patient bedroom area.

Find out more about our facilities and read information for visitors.

If you're a family member of someone being cared for at the hospice, these services are for you. Please ask a nurse or one of the social workers for more information.

Living with a terminal illness or supporting a loved one is a very sensitive and emotional time.

We're here to help soften the impact that a terminal diagnosis can have on you and those around you – whether that's talking through your feelings with experts, planning ahead or making the most of the time you have left.

Support with bereavement

The hospice has expert social workers for both adults and children to help you through the loss of a loved one.

Spiritual support

We have a quiet room where you and your family can go for reflective time or prayer.

Our Spiritual Care Coordinator is here to support you, whatever your beliefs. They are someone you can talk to about what's on your mind, and with whom you can share your thoughts about the bigger, deeper questions of life.

Our Spiritual Care Coordinator is also a point of contact for faith communities in the local area.

Meet our Spiritual Care Coordinator, Claire Wretham

Find more information about family support.

 Marie Curie believes everyone should have equal access to the care and support they need if they’re living with a terminal illness, regardless of their condition, disability or religious beliefs.

Since 2013 we have run two projects, with funding from the Big Lottery Fund, to help us improve access to our services and the support we offer to people from diverse groups living with terminal illness in Cardiff and the Vale. These projects looked at the needs of four specific groups:

• people with dementia
• people with learning disabilities
• people with different religious views, including those with no religious beliefs
• people from minority ethnic backgrounds.

These projects aimed to help us:

• better understand the needs of people in these groups by improving our links with their community groups and organisations
• reduce barriers to accessing our services among these different groups
• ensure that our services are more sensitive and inclusive to the needs of people with different conditions and from different backgrounds.

What we achieved

We involved individuals and organisations from these groups to identify the barriers they face in accessing services. Together we considered what Marie Curie could do to help, and we acted on these recommendations to improve our own services, as well as sharing our findings with other key partners across the health and social care system.

Key changes we made to our services through these projects included:

• Improving our access to interpretation services.
• Developing information brochures in key community languages.
• Making our spiritual care services more inclusive to people of all faiths and none, by hiring a Spiritual Care Coordinator to link up with different faith communities and bringing in volunteers from diverse backgrounds to support our patients.
• Working to become a Dementia Friendly Hospice, ensuring Dementia Friendly design is considered within the hospice and supporting our staff through Dementia Friends awareness sessions and additional specialist dementia training for our clinical staff.

We have published two reports:

• Improving access to palliative care services for people from Black, Asian and Minority Ethnic backgrounds in South East Cardiff (2014)
• Improving access to palliative care for people with dementia, learning disabilities and people with different or no religious beliefs: A Big Lottery funded project in Cardiff and the Vale of Glamorgan (2018)

These reports share what we learned from listening to people from these groups about how we can make our services more accessible. They include their suggestions on ways to address these barriers, as well as key learnings for Marie Curie and other care providers. They also highlight the improvements made and planned within Marie Curie’s services as a direct result of these projects. Links to these reports can be found at the bottom of this page.

Easy read booklets

Our national Information and Support team provide Easy Read versions of our most popular information booklets to support people affected by learning disabilities and terminal illness.

These are free and can be downloaded or ordered in print.

Get in touch

If you’d like more information on these projects, please contact Monica Reardon on 02920 426 025 or monica.reard@mariecurie.org.uk.

Findings and reports

You can read about the project's findings and the changes we’ve made – as well as our recommendations – in the following project reports.

Care, support and advice for you and your family - downloadable foreign language documents

Mae ein horiau ymweld yn yr hosbis yn hyblyg, oherwydd ein bod eisiau i’r teulu a’r ffrindiau deimlo bod croeso iddyn nhw ymweld tra bod eu hanwyliaid yn aros gyda ni.

Amserau agor a chau

Am resymau diogelwch, rydym yn cau drysau’r hosbis rhwng 9pm a 7am bob dydd. Bydd rhaid i ymwelwyr sy’n dod yn ystod yr oriau hyn siarad â nyrs ymlaen llaw.

Gall y teulu neu ffrindiau ymweld â’u hanwylyd yn ei ystafell. Mae croeso iddynt hefyd ddefnyddio un o’r lolfeydd, neu’r ystafell deulu, yr ystafell dawel neu’r gerddi

Parcio

Mae’r parcio rhad ac am ddim yn gyfyngedig o fewn ein tiroedd, ac mae mwy o leoedd parcio ar gael ar yr heol tu allan i’r hosbis.

Ystafell ddydd teulu

Ger mynediad y ddwy ward, mae yna ystafell ddydd y mae croeso i'ch ymwelwyr ei defnyddio a manteisio ar y cyfleusterau coffi a the.

Ystafell dawel

Mae ein hystafell dawel yn lle sydd ar gael i unrhyw un sydd eisiau myfyrio neu weddïo. Byddwch yn dod o hyd iddi gerllaw’r brif dderbynfa.

Aros dros nos

Mae croeso i aelodau o’r teulu neu ffrindiau aros dros nos. Mae gennym ystafelloedd gyda chawodydd en-suite i ymwelwyr ar y ddau lawr. Rhowch wybod i ni ymlaen llaw fel ein bod yn gallu gwneud y trefniadau priodol.

Nodyn am ymweliadau

Cofiwch fod gormod o ymwelwyr sy’n aros am ormod o amser, neu’n hwyr yn y nos, yn gallu achosi blinder i’ch anwylyd. Efallai bydd angen peth amser ar eu pen eu hun arnyn nhw hefyd.

Plant

Mae croeso i blant yma. Ond gofynnwn fod plant o dan 14 oed yn cael eu goruchwylio trwy’r amser pan fyddant yma.

Anifeiliaid anwes

Gwyddom fod anifeiliaid anwes yn gallu cael effaith bositif ar bobl. Felly, os oes gennych anifail yr hoffech ei weld, yn aml mae’n bosib dod ag ef/hi i mewn.

Sicrhewch fod yr anifail yn cael ei oruchwylio ar bob adeg tra bydd yn yr hosbis. Os oes ci gennych, sicrhewch ei fod ar dennyn.

Toiledau a chyfleusterau ymolchi

Mae’r toiledau i ymwelwyr wedi eu lleoli ger y dderbynfa ar y llawr gwaelod a gyferbyn â’r grisiau ar y llawr cyntaf.

Lleihau’r risg o haint

Am resymau rheoli heintiau, gofynnwn i ymwelwyr beidio â defnyddio’r cyfleusterau en-suite yn ystafelloedd y cleifion

Byddwch yn gweld bod gel i lanhau’r dwylo ger mynediad y man cleifion preswyl a hefyd yn ystafelloedd gwely’r cleifion. Defnyddiwch y gel hwn cyn mynd mewn ac allan o’r mannau hyn.

Er mwyn osgoi lledaenu heintiau, ceisiwch osgoi ymweld â chleifion os ydych yn teimlo’n ddi-hwyl neu’n dioddef o anwyd, y ffliw neu unrhyw afiechyd heintus.

Os ydych yn gweithio mewn amgylchedd gofal iechyd, sicrhewch eich bod yn tynnu’ch gwisg  cyn dod mewn i’r hosbis. Efallai byddwch yn sylwi bod gweithwyr gofal iechyd allanol eraill yn eu gwisgoedd, ond mae hyn yn cael ei ganiatáu oherwydd eu bod yno fel pobl broffesiynol wrth eu gwaith.

Lluniaeth

Bydd yna de a choffi yn rhad ac am ddim yn ystafell wely’r claf. Os hoffech adael rhodd tuag at y gost, mae yna flychau rhoddion ar gael.

Nid oes gennym gaffi ar hyn o bryd ond bydd ein cegin yn gallu darparu lluniaeth ysgafn i ymwelwyr. Gofynnwch i'ch nyrs.

Yr ardd

Mae croeso i chi ddefnyddio’r ardd yn ystod eich ymweliad. Gellir mynd yno trwy ddefnyddio’r lifft yn y prif goridor a fydd yn eich tywys i lefel yr islawr is lle mae’r ardd.

Canllawiau ysmygu

Ni chaniateir ysmygu o fewn adeilad yr hosbis. Siaradwch ag aelod o’r staff i wybod ble mae’r mannau ysmygu detholedig wedi eu lleoli.

Profi’r larwm dân

Rydym yn cynnal prawf ar y larwm dân bob ddydd Mawrth am 1pm. Fel arfer, nid yw’n parhau am fwy na deg eiliad.

Sylwadau ac awgrymiadau

Rydym yn croesawu sylwadau gan unrhyw un sy’n defnyddio’r hosbis. Os hoffech gynnig unrhyw syniadau neu awgrymiadau, llenwch y ffurflen awgrymiadau sydd ar gael yn y dderbynfa neu llenwch y ffurflen ar-lein.

Dysgwch ragor am ein cyfleusterau i’n cleifion.

Sut mae’r ystafelloedd gwely?

Mae’r gwelyau yn ein hosbis wedi eu gwasgaru ar hyd dau lawr mewn unedau bach o dri neu bedwar gwely, sydd i gyd â golygfeydd o’r môr. Mae gennym hefyd rai ystafelloedd sengl. Gall teuluoedd ymweld ar unrhyw amser a gallwch ddod ag anifail anwes i ymweld.

Oes unrhyw le i fy ymwelwyr gael bwyd?

Nid oes caffi gennym ar hyn o bryd, ond gallwn ddarparu lluniaeth ysgafn i ymwelwyr o’r gegin. Siaradwch â’ch nyrs.

Beth am y gerddi?

Mae'r hosbis wedi ei hamgylchynu gan erddi, a gallwch chi a’ch teulu wneud defnydd ohonynt. Mae yna hefyd olygfeydd hyfryd o’r môr i'w mwynhau.

Oes cyfleusterau ar gyfer cynnal bywyd uwch?

Nac oes, nid yw’r offer arbenigol gennym i gynnig cynnal bywwd uwch. Os oes cwestiynau gennych ynglŷn â hyn, gofynnwch i’ch meddyg neu nyrs.

Os ydych yn cynllunio ymweliad â’r hosbis naill ai i ymweld â rhywun yn ein gofal neu i weld beth sydd gennym i'w gynnig, efallai bydd ein gwybodaeth i ymwelwyr gwybodaeth i ymwelwyr yn ddefnyddiol hefyd.

We have a full team of professionals on hand, including specialist nurses and doctors, physiotherapists, occupational therapists, complementary therapists, social workers and a spiritual care co-ordinator.

We work in partnership with other professionals involved in your care, such as your GP, District Nurse, hospital consultant and clinical nurse specialists.

Management team

Rachel Jones – Associate Director Wales

Helen Davies, Head of Operations Wales

Sam Clements, Head of Quality and Clinical Practice Wales

Jo Hayes, Medical Director

Lauren Anzani, Facilities Manager

Fundraising team

Charli Thomas, Community Fundraiser
Hannah Leckie, Community Fundraiser
Anna-Marie Jones, Community Fundraiser
Bethan Dacey, Fundraising Assistant Wales

In-patient unit team

Siwan Seaman, Consultant
Hannah Osborn, Consultant
Ceri Davies, Ward Manager
Reah Wilkins, Deputy Ward Sister
Marla Muir, Deputy Ward Sister
Becky Thomas, Deputy Ward Sister

Community and outpatients team

This team covers care in your home and day services at the hospice.

Jo Hayes, Consultant
Elaine McGleish, Clinical Nursing Specialist
Liz Hayles, Clinical Nursing Specialist
Alison Palmer, Clinical Nursing Specialist

Administrative team

Samantha Teague, Administration Supervisor

Catering team

Steve Jones, Head Chef

Facilities team

Lauren Anzani, Facilities Manager

You may hear people using the term palliative care. This type of care focuses on helping you to maintain the best possible quality of life.

Palliative care includes a variety of treatments to help you with any physical problems as well as your social and psychological needs. Support also extends to your family and friends who may have concerns about you and your illness.

You might receive palliative care at the same time as other treatments, such as chemotherapy or radiotherapy. Find out more about palliative care.

Please do not bring valuables to the hospice as we cannot accept responsibility for loss or damage.

If you're admitted at short notice and you have valuables with you, please give them to the nursing staff so they can be locked away until they can be taken home.

We want to make sure that our patients and their families receive the best possible care and support from us. Carrying out research is one way to help us understand the needs of patients and families, and how we can best meet those needs.

From time to time, we invite patients and families we are caring for to be involved in research studies. Find out more about research at our hospices.

See all our statements of purpose by nation and region.

You are legally entitled to read your medical records. If you'd like to request a copy of your records, please write to the hospice manager.

Any information you share with staff will be protected by our duty of confidentiality. Our staff work within their professional codes of conduct and the Data Protection Act.

If you're experiencing a problem, please talk through the matter with your nurse in the first instance, who will try to help. If you need to make a complaint, you can write to the hospice manager at the following address:

The Hospice Manager
Marie Curie Hospice, Cardiff and the Vale
Bridgeman Road
Penarth CF64 3YR

The hospice manager will try to resolve the problem quickly for you.

Alternatively, you can use our online complaints form.