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Workforce & Organisational Development


The Workforce & Organisational Development department comprises the following teams:


People Assurance & Experience

(previously Workforce Governance)

People Analytics

(previously Workforce Information Systems)

Learning, Education & Development

Medical Workforce

Payroll (NWSSP)

Equality, Diversity & Inclusion

People Services

(previously Human Resources)

Occupational Health Employee Wellbeing Service

Recruitment (NWSSP)

Childcare & Nurseries

Senior Team

Rachel Gidman - Executive Director of People & Culture

Lianne Morse - Assistant Director of People & Culture 

Claire Whiles - Assistant Director of Organisational Development & Culture 

Jonathan Pritchard - Assistant Director of People Resourcing


The senior team is supported by:

  • Jane Bennett - Executive Assistant to Rachel Gidman (Woodland House ext. 36010)
  • Chandra Almeida - People & Culture Coordinator (Woodland House ext. 36297)


As a team, our primary purpose is to deliver actions to make Cardiff & Vale University Health Board a Great Place to Work and Learn, in line with our organisational values. We know that these actions will enable managers and staff throughout the health board to improve and develop.


We have identified a number of workforce objectives which align with the NHS Wales Working Differently, Working Together Framework. We believe that by achieving these we will be able to:

  • Grow and develop new and existing clinical leaders who will take us forward
  • Train, develop and recruit the best managers
  • Reconnect with our staff so we feel we are one team together
  • Help staff develop improvement skills and do improvement work
  • Support and further develop an ambition for excellence
  • Work more successfully with our partners
  • Find a way to implement technology to help us do a better job. and
  • Create the climate for innovation to flourish.
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