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Staff FAQs

21/02/20
Why do we need a car parking management system at UHW?

The safety of patients, staff, visitors and contractors on site remains one of our key priorities.

21/02/20
Who manages the car parking at UHW?

ParkingEye has been awarded the contract to manage car parking at the UHW site.

21/02/20
Is the Park and Ride service free?

Yes, this service is free.

21/02/20
Is there any scope to increase frequency of the Park and Ride service during peak times?

Yes, we will be evaluating the volume of people using the free service and then exploring the potential to run every ten minutes during peak times.

21/02/20
How long does it take on the Park and Ride Service?

It takes approximately six minutes to travel to the UHW site. 

21/02/20
What happens if the car details on staff permits are incorrect?

Staff are responsible for ensuring they inform the car parking office if they change their vehicle.

21/02/20
Will staff be fined if they park in patient / visitor car parks?

Yes, staff will be fined for parking in the wrong car parks.

21/02/20
Will there be a maximum time to park for patients, visitors and contractors?

Yes, patient and visitor parking is available for four hours.

21/02/20
How much will the Parking Charge Notice be?

Each parking charge notice is £70 and will be reduced to £40 if paid within 14 days.

21/02/20
If I receive a Parking Charge Notice in error how can I appeal?

There will be clear instructions on the back of the notice on how you can put forward an appeal. There are also full details on the Parking Eye website.

21/02/20
What are the arrangements for staff who work outside the core hours of 8am – 5pm?

Staff who have a permit for UHW will be able to park in their allocated staff car park or any patient and visitor car park during the hours of 5pm – 8am.

21/02/20
How are parking charge notices issued?

Parking charge notices will be issued either by on site wardens walking the site, or in the post via the ANPR cameras.

21/02/20
Why can't we just park where we want when we want?

We have to operate a fair and equitable system for all.

21/02/20
Are there plans to increase car parking on site?

We will not be increasing car parking on the UHW site. 

21/02/20
Why do you need a Sustainable Travel Plan?

Car Parking is an emotive issue and we are trying to cater for a diverse range of travel users to our sites.

21/02/20
If you are based at another hospital site and sometimes work at UHW, will you still have to apply for a permit at UHW?

Yes, having a permit for other sites doesn’t automatically give you a permit for UHW. Staff will need to apply for a permit for UHW.  

21/02/20
I am registered with Parking Eye for staff parking, but have to attend a personal medical appointment on site. Where should I park?

When visiting hospitals with parking enforcement for personal appointments, you are advised to use the staff parking if you are registered to park as a member of staff.

21/02/20
How do staff re-apply for their permits?

Via an online portal. 

21/02/20
Is this just applicable to UHW or across all sites?

The new arrangements are applicable to UHW only for the time being.

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