The CAV 24/7 number (0300 10 20 247) is also for those who wish to speak to the Urgent Primary Care Out of Hours service (also known as your GP Out of Hours) if they believe their condition cannot wait until their GP practice is next open. The Urgent Primary Care Out of Hours service operates during the times when your GP practice is closed:
It’s important to note that the Out of Hours hasn’t changed in terms of how the process is run. When you call, a call handler will take the call and arrange a call back from a clinical professional; however, CAV 24/7 cannot book you an appointment with your own GP.
Call CAV 24/7 if you have an urgent, non-life threatening health issue that you would usually contact your Primary Care team in hours.