The following directory provides details of (mostly) voluntary agencies offering mental health related advice and support to clients and carers.
(4th Edition, 2012)
Most of the following services are free. A £ sign denotes that there may be a charge.
| Condition | Organisation | Details of Service | Telephone |
|
Agoraphobia |
‘Walkfree’ (Cardiff and Vale) |
Self help group for people suffering from anxiety problems such as panic attacks, agoraphobia and social phobia |
029 2062 4448 |
|
Alcohol & Drug Dependency |
Cardiff Alcohol & Drug Team (CADT) |
Counselling (by appointment) |
029 2046 8555 |
|
Alcohol & Drug Dependency |
Cardiff Alcohol & Drug Team (CADT) |
Social Service Team, providing assessment, treatment, rehabilitation (residential day or community programmes) and acupuncture |
029 2046 8568 |
|
Alcohol & Drug Dependency (Vale) |
Newlands |
Confidential services to alcohol and drug users in the Vale |
01446 700943 |
|
Alcohol & Drug Dependency |
Community Addictions Unit |
Detox |
029 2046 1742 |
|
Alcohol Dependency |
Fitzhamon Alcohol Advice Centre |
Drop-in day facility providing advice, education, counselling |
029 2038 8003 |
|
Alcohol Dependency |
Alcoholics Anonymous |
Self-help group; meetings daily |
0845 769 7555 |
|
Alcohol Dependency |
Alanon |
Fellowship for people whose lives are affected by other people’s drinking |
020 7403 0888 |
|
Alzheimer’s (See also ‘Dementia’) |
Alzheimer’s Society |
Advice and help for people with any form of dementia, their carers and others, including health care professionals |
029 2048 0593 |
|
Bereavement |
Cruse |
One to one bereavement counselling and bereavement support groups |
029 2022 6166 |
|
Bereavement |
George Thomas Hospice Centre |
Bereavement counselling in addition to hospice service |
029 2052 4150 |
|
Bereavement (Child Loss) |
Compassionate Friends |
Volunteer befriending after child loss |
0845 123 2304 |
|
Bereavement (Neonatal) |
Stillbirth and Neonatal Death Society |
National telephone help following stillbirth / neonatal death. May also be able to offer local support |
0207 436 5881 |
|
Bereavement (By suicide) |
Survivors of Bereavement by Suicide |
National daily helpline and regular Cardiffmeetings |
0844 561 6855 |
|
Bereavement (By suicide) |
Survivors of Bereavement by Suicide |
Regular monthly support meetings in Cardiff |
07583 911 129 |
|
Cancer |
Tenovus |
Free-phone helpline to oncology nurse specialists and social workers |
0808 8081010 |
|
Carers |
Carers’ Centre |
Helpline for carers of all client groups |
029 2022 1421 |
|
Carers |
Cardiff & Vale Crossroads - ‘LEAN ON ME’ Mental Health Project
|
Provides Carer’s with a break from their caring role, whilst a professional support worker supports the cared for person. |
029 2057 7300 |
|
Child Abuse |
Childline |
Helpline for children who are being abused |
0800 1111 |
|
Child Abuse/ Protection |
Child Abuse/Protection Referrals |
Social Services intake and assessment for children’s services |
029 2053 6400 |
|
Crime Victims |
Victim Support |
Telephone and face-to-face emotional support for crime victims |
0845 6121 900 |
|
Debt Problems (see also ‘Legal’) |
Speakeasy |
Free professional face-to-face advice on benefits, energy efficiency and housing drop in sessions |
029 2045 3111 |
|
Dementia |
Solace |
Information and emotional support for carers and relatives of people with dementia; telephone counselling, drop- in facility and regular support groups |
029 2052 9848 |
|
Dementia |
Crossroads Penarth and Vale |
Services for carers of older people with dementia and mental health problems, including sitting, day service, counselling and support groups |
029 2070 0057 |
|
Depression |
Journeys |
Self-help organisation with local groups also provides information and training toward recovery from depression |
029 2069 2891 |
|
Depression |
Bi polar |
Telephone helpline, local self-help groups, self- management training and one-to-one mentoring service |
01633 244244 |
|
Diabetes |
Diabetes UK Cymru |
Help, support and education to sufferers of diabetes and their families. Also runs self-support group |
029 2066 8276 |
|
Domestic Violence |
Wales Domestic Abuse Help-Line |
Advice (including refuge advice), information and sign-posting for victims of domestic abuse |
0808 8010 800 |
|
Domestic Violence (Women) |
BAWSO |
Specialist service for women and children from all minority ethnic communities fleeing domestic violence Offers refuge facilities, on outreach service and emotional, practical and language support |
029 2064 4633 |
|
Domestic Violence (Women) |
Women’s Aid |
Supports women and children who have experienced or are currently threatened with domestic violence and abuse. Specialist teams provide a range of free confidential support services throughout Cardiff. |
029 2046 0566 |
|
Domestic Violence |
Dyn Project |
The Dyn Project is a safety planning service for gay, bisexual, transgender and heterosexual men who experience domestic abuse in the Cardiff area. |
029 2022 6622 |
|
Domestic Violence |
Respeu |
Advice and information for perpertrators of domestic violence |
0808 802 4040 |
|
Drug Dependency (See also Alcohol & Drug Dependency) |
Inroads |
Advice and drop-in centre for drugs users. Also a separate service for young adults |
029 2040 7407 |
|
Drug Dependency |
Re-solve |
Helpline providing information and support to solvent abusers |
01785 810 762 |
|
Drug Dependency |
Alcohol services for all (ASFA) |
Group meetings, for those who have experienced an alcohol problem, held every third Friday of the month at 2pm in CardiffCity Hall. |
029 2087 3624 |
|
Drug Dependency |
CARDUF (Current, Abstinent & Recovering Drug Users Forum) |
Group meetings on the first Thursday of every month at 12.30pm in Cardiff City Hall. |
029 2053 7196 |
|
Eating Disorders |
Eating Disorders Specialist Out-patient Team (EDSOT) |
CMHTs can, after assessment of a client, refer to the EDSOT service at WhitchurchHospital |
029 2033 6578 |
|
Eating Disorders |
Bulimic Disorders Service |
Outpatients service providing 16-20 sessions of CBT for those with Bulimia (for over 18’s, referrals from CMHT’s) |
029 2033 6578 |
|
Eating Disorders |
BEAT (Beating Eating Disorders) |
Support and encouragement for those experiencing an eating disorder and an opportunity to share personal experiences and coping strategies with others |
0845 634 1414 |
|
General Health |
NHS Direct Wales |
Health information and advice line for all general health enquiries |
0845 4647 |
|
Head Injury |
Headway |
Self-help group for people with head injuries and their carers |
029 2057 7707 |
|
HIV |
Department of sexual health |
Advice on HIV and other sexually transmitted diseases |
029 2047 2244 |
|
Homelessness |
Marland House (HANR outreach services) |
Social support for homeless and vulnerable people in the City Centre |
029 2087 1223 |
|
Homelessness |
Taff Housing Ty Seren Project |
Supported housing to vulnerable young women (aged 16-25 yrs) who are homeless |
029 2049 7379 |
|
Homelessness (Single) |
Cardiff Action for the Single Homeless |
‘Open door’ emergency bed unit, day centre (trained volunteers) |
029 2034 9980 |
|
Housing/Homelessness |
Housing Options Service |
Council run advice centre |
029 2057 0750 |
|
Legal |
Riverside Advice |
Free legal advice on welfare, benefits and debt problems |
029 2034 1577 |
|
Legal |
Cardiff Law Centre |
Specialist legal advice and representation on housing, welfare benefits. Employment clinics and drop in sessions are also available. |
029 2049 8117 |
|
Mental Health |
Cardiff Concern |
Christian charity. Trained counsellors see people of all faiths or none |
029 2066 4410 |
|
Mental Health |
Cardiff & Vale Mental Health Development Project |
A local mental health development service for voluntary sector groups. Also available online at: www.cvmhdp.org.uk |
029 2022 2000 |
|
Mental Health |
CCSW |
One to one counselling (no charge) |
0800 7833540 |
|
Mental Health |
Counselling South Wales (£) |
Counselling (some waiting list) |
029 2064 1195 |
|
Mental Health |
Cardiff Mind |
Supported accommodation, tenant support, supported employment project, counselling and day services for adults with mental health difficulties |
029 2040 2040 |
|
Mental Health |
Barry Mind |
Information, advice and resource centre for adults with mental health difficulties |
01446 749 743 |
|
Mental Health |
Gofal |
Gofal is a mental health charity providing a range of community based services for people to promote mental wellbeing. |
029 2045 3840 |
|
Mental Health |
Samaritans |
24 Hour telephone help-line to provide confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide. Open to callers at the door 8am -10pm. No appointment necessary |
029 2034 4022 |
|
Mental Health |
4Winds |
Resource and drop-in centre. Support and information on all issues relating to mental health |
029 2038 8144 |
|
Mental Health (Ethnic minorities) |
Awetu |
Supporting and befriending for Asian and Black people with mental health difficulties |
029 2036 8899 |
|
Mental Health (Vocational) |
DART (Disability Advisory and Resource Team) |
Adult education course, communication skills, sign language and deaf-awareness courses for adults with mental health difficulties, learning disabilities and physical health problems; and advice, information and support in attending mainstream courses |
029 2064 4696 |
|
Mental Health (vocational) |
The Women’s Workshop |
Free courses, for women looking for/returning to work |
029 2049 3351 |
|
Obessional/Compulsive Problems |
Obsess |
Self-help group for people with obsessional-compulsive problems; meets monthly in Cardiff |
029 2033 5555 |
|
Older Adults |
Age Concern |
Free information /advice / advocacy for 60 + and carers |
029 2052 7197 |
|
Older Adults (Vale) |
Crossroads in the Vale (EMI) Ltd. |
Services for carers of older people with late-onset mental health problems (particularly dementia), including sitting, day-service, counselling and support and social groups (Charity organisation) |
029 2070 0057 |
|
Pain |
Pain Management Programme |
Support for patients with chronic pain (GP and Consultant referral only) |
029 2031 6943 |
|
Panic Attacks |
Walkfree (Cardiff and Vale) |
Self help group for people suffering from anxiety problems such as panic attacks, agoraphobia and social phobia |
029 2062 4448 |
|
Pregnancy |
British Pregnancy Advisory Service (BPAS) (£) |
Termination; vasectomy & vasectomy reversal; sterilization; pre/post abortion counselling |
0845 7304030 |
|
Rape & Sexual Abuse |
New Pathways |
Counselling for men, women, children and young people affected by rape or sexual abuse, recently or in the past |
01685 379310 |
|
Relationship Problems |
Relate (£) |
Trained counsellors provide help with relationship problems |
01633 880 960 |
|
Schizophrenia |
Hafal |
Support / Advice / Carers’ Meetings / Employment Training for people with serious mental illness. Dedicated carers’ advocacy officer |
2029 056 5959 |
|
Schizophrenia |
Hearing Voices Group |
Meetings are held fortnightly on a Monday at Bethel Baptist Church Hall |
07521 694 234 |
|
Self Harm |
The Basement Project |
Information on self-harm and abuse and advice about resources |
01873 856524 |
|
Self Harm Ages 16-25
|
The Amber Project |
Support, information, counselling, drop in for young people (16-25) who have experienced self-harm |
029 2034 4776 |
|
Self Harm |
Cardiff Adult Self Injury Project (CASIP) |
Offers support groups for adults who self injure and a variety of activities.Referral from healthcare professional needed. |
075 3609 0430 |
|
Separation (marital) |
Family Mediation Cardiff |
Family mediation helps couples who are experiencing divorce/separation make decisions about children, property and financial issues |
029 2022 9692 |
|
Sexual problems |
Relate (£) |
Trained counsellors provide help with sexual problems |
01633 880 960 |
|
Student Service (Cardiff University) |
Cardiff University Student Counselling Service |
Counselling and support services for students at Cardiff University |
029 2087 4966 |
|
Student Service (Cardiff University) |
Nightline |
Student volunteers provide 8 pm to 8 am telephone contact (for students only) |
029 2087 0555 |
|
Student Service (College of Medicine) |
UWCM Student Support Services |
Counselling and support services for students |
029 2074 2070 |
|
Student Service (Uni. Glamorgan) |
University of Glamorgan Student Counselling |
Counselling and welfare rights advice |
01443 482080 |
|
Student Service (UWIC) |
UWIC Student Counselling Services |
Counselling and support services for UWIC students |
029 2041 6170 |
|
Youth |
Grassroots |
Advice line, drop-in centre, workshops, support for 16-25 yr olds |
029 2023 1700 |