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Adult Mental Health Resource Sheet

The following directory provides details of (mostly) voluntary agencies offering mental health related advice and support to clients and carers.
(4th Edition, 2012)

Most of the following services are free.   A £ sign denotes that there may be a charge.

Condition Organisation Details of Service Telephone


‘Walkfree’ (Cardiff and Vale)

Self help group for people suffering from anxiety problems such as panic attacks, agoraphobia and social phobia

029 2062 4448

Alcohol & Drug Dependency

Cardiff Alcohol & Drug Team (CADT)

Counselling (by appointment)

029 2046 8555

Alcohol & Drug Dependency

Cardiff Alcohol & Drug Team (CADT)

Social Service Team, providing assessment, treatment, rehabilitation (residential day or community programmes) and acupuncture

029 2046 8568

Alcohol & Drug Dependency (Vale)


Confidential services to alcohol and drug users in the Vale

01446 700943

Alcohol & Drug Dependency

Community Addictions Unit


029 2046 1742

Alcohol Dependency

Fitzhamon Alcohol Advice Centre

Drop-in day facility providing advice, education, counselling

029 2038 8003

Alcohol Dependency

Alcoholics Anonymous

Self-help group; meetings daily

0845 769 7555

Alcohol Dependency


Fellowship for people whose lives are affected by other people’s drinking

020 7403 0888

Alzheimer’s (See also ‘Dementia’)

Alzheimer’s Society

Advice and help for people with any form of dementia, their carers and others, including health care professionals

029 2048 0593



One to one bereavement counselling and bereavement support groups

029 2022 6166


George Thomas Hospice Centre

Bereavement counselling in addition to hospice service

029 2052 4150

Bereavement (Child Loss)

Compassionate Friends

Volunteer befriending after child loss

0845 123 2304

Bereavement (Neonatal)

Stillbirth and Neonatal Death Society

National telephone help following stillbirth / neonatal death. May also be able to offer local support

0207 436 5881

Bereavement (By suicide)

Survivors of Bereavement by Suicide

National daily helpline and regular Cardiffmeetings

0844 561 6855

Bereavement (By suicide)

Survivors of Bereavement by Suicide

Regular monthly support meetings in Cardiff

07583 911 129



Free-phone helpline to oncology nurse specialists and social workers

0808 8081010


Carers’ Centre

Helpline for carers of all client groups

029 2022 1421


Cardiff & Vale Crossroads - ‘LEAN ON ME’ Mental Health Project


Provides Carer’s with a break from their caring role, whilst a professional support worker supports the cared for person.

029 2057 7300

Child Abuse


Helpline for children who are being abused

0800 1111

Child Abuse/ Protection

Child Abuse/Protection Referrals

Social Services intake and assessment for children’s services

029 2053 6400

Crime Victims

Victim Support

Telephone and face-to-face emotional support for crime victims

0845 6121 900

Debt Problems (see also ‘Legal’)


Free professional face-to-face advice on benefits, energy efficiency and housing drop in sessions

029 2045 3111



Information and emotional support for carers and relatives of people with dementia; telephone counselling, drop- in facility and regular support groups

029 2052 9848


Crossroads Penarth and Vale

Services for carers of older people with dementia and mental health problems, including sitting, day service, counselling and support groups

029 2070 0057



Self-help organisation with local groups also provides information and training toward recovery from depression

029 2069 2891


Bi polar

Telephone helpline, local self-help groups, self- management training and one-to-one mentoring service

01633 244244


Diabetes UK Cymru

Help, support and education to sufferers of diabetes and their families. Also runs self-support group

029 2066 8276

Domestic Violence

Wales Domestic Abuse Help-Line

Advice (including refuge advice), information and sign-posting for victims of domestic abuse

0808 8010 800

Domestic Violence (Women)


Specialist service for women and children from all minority ethnic communities fleeing domestic violence

Offers refuge facilities, on outreach service and emotional, practical and language support

029 2064 4633

Domestic Violence (Women)

Women’s Aid

Supports women and children who have experienced or are currently threatened with domestic violence and abuse. Specialist teams provide a range of free confidential support services throughout Cardiff.

029 2046 0566

Domestic Violence

Dyn Project

The Dyn Project is a safety planning service for gay, bisexual, transgender and heterosexual men who experience domestic abuse in the Cardiff area.

029 2022 6622

Domestic Violence


Advice and information for perpertrators of domestic violence

0808 802 4040

Drug Dependency

(See also Alcohol & Drug Dependency)


Advice and drop-in centre for drugs users. Also a separate service for young adults

029 2040 7407

Drug Dependency


Helpline providing information and support to solvent abusers

01785 810 762

Drug Dependency

Alcohol services for all (ASFA)

Group meetings, for those who have experienced an alcohol problem, held every third Friday of the month at 2pm in CardiffCity Hall.

029 2087 3624

Drug Dependency

CARDUF (Current, Abstinent & Recovering Drug Users Forum)

Group meetings on the first Thursday of every month at 12.30pm in Cardiff City Hall.

029 2053 7196

Eating Disorders

Eating Disorders Specialist Out-patient Team (EDSOT)

CMHTs can, after assessment of a client, refer to the EDSOT service at WhitchurchHospital

029 2033 6578

Eating Disorders

Bulimic Disorders Service

Outpatients service providing 16-20 sessions of CBT for those with Bulimia (for over 18’s, referrals from CMHT’s)

029 2033 6578

Eating Disorders

BEAT (Beating Eating Disorders)

Support and encouragement for those experiencing an eating disorder and an opportunity to share personal experiences and coping strategies with others

0845 634 1414

General Health

NHS Direct Wales

Health information and advice line for all general health enquiries

0845 4647

Head Injury


Self-help group for people with head injuries and their carers

029 2057 7707


Department of sexual health

Advice on HIV and other sexually transmitted diseases

029 2047 2244


Marland House (HANR outreach services)

Social support for homeless and vulnerable people in the City Centre

029 2087 1223


Taff Housing Ty Seren Project

Supported housing to vulnerable young women (aged 16-25 yrs) who are homeless

029 2049 7379

Homelessness (Single)

Cardiff Action for the Single Homeless

‘Open door’ emergency bed unit, day centre (trained volunteers)

029 2034 9980

(See also ‘Legal’)

Housing Options Service

Council run advice centre

029 2057 0750
Out of hours: 029 2087 3141


Riverside Advice

Free legal advice on welfare, benefits and debt problems

029 2034 1577


Cardiff Law Centre

Specialist legal advice and representation on housing, welfare benefits. Employment clinics and drop in sessions are also available.

029 2049 8117

Mental Health

Cardiff Concern

Christian charity. Trained counsellors see people of all faiths or none

029 2066 4410

Mental Health

Cardiff & Vale Mental Health Development Project

A local mental health development service for voluntary sector groups. Also available online at:

029 2022 2000

Mental Health


One to one counselling (no charge)

0800 7833540

Mental Health

Counselling South Wales (£)

Counselling (some waiting list)

029 2064 1195

Mental Health

Cardiff Mind

Supported accommodation, tenant support, supported employment project, counselling and day services for adults with mental health difficulties

029 2040 2040

Mental Health

Barry Mind

Information, advice and resource centre for adults with mental health difficulties

01446 749 743

Mental Health


Gofal is a mental health charity providing a range of community based services for people to promote mental wellbeing.

029 2045 3840

Mental Health


24 Hour telephone help-line to provide confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide.

Open to callers at the door 8am -10pm. No appointment necessary

029 2034 4022

Mental Health


Resource and drop-in centre. Support and information on all issues relating to mental health

029 2038 8144

Mental Health  (Ethnic minorities)


Supporting and befriending for Asian and Black people with mental health difficulties

029 2036 8899

Mental Health  (Vocational)

DART (Disability Advisory and Resource Team)

Adult education course, communication skills, sign language and deaf-awareness courses for adults with mental health difficulties, learning disabilities and physical health problems; and advice, information and support in attending mainstream courses

029 2064 4696

Mental Health  (vocational)

The Women’s Workshop

Free courses, for women looking for/returning to work

029 2049 3351

Obessional/Compulsive Problems


Self-help group for people with obsessional-compulsive problems; meets monthly in Cardiff

029 2033 5555

Older Adults

Age Concern

Free information /advice / advocacy for 60 + and carers

029 2052 7197

Older Adults (Vale)

Crossroads in the Vale (EMI) Ltd.

Services for carers of older people with late-onset mental health problems (particularly dementia), including sitting, day-service, counselling and support and social groups (Charity organisation)

029 2070 0057


Pain Management Programme

Support for patients with chronic pain (GP and Consultant referral only)

029 2031 6943

Panic Attacks

Walkfree (Cardiff and Vale)

Self help group for people suffering from anxiety problems such as panic attacks, agoraphobia and social phobia

029 2062 4448


British Pregnancy Advisory Service (BPAS) (£)

Termination; vasectomy & vasectomy reversal; sterilization; pre/post abortion counselling

0845 7304030

Rape & Sexual Abuse

New Pathways

Counselling for men, women, children and young people affected by rape or sexual abuse, recently or in the past

01685 379310

Relationship Problems

Relate (£)

Trained counsellors provide help with relationship problems

01633 880 960



Support / Advice / Carers’ Meetings / Employment Training for people with serious mental illness. Dedicated carers’ advocacy officer

2029 056 5959


Hearing Voices Group

Meetings are  held fortnightly on a Monday at Bethel Baptist Church Hall

07521 694 234

Self Harm

The Basement Project

Information on self-harm and abuse and advice about resources

01873 856524

Self Harm Ages 16-25


The Amber Project

Support, information, counselling, drop in for young people (16-25) who have experienced self-harm

029 2034 4776

Self Harm

Cardiff Adult Self Injury Project  (CASIP)

Offers support groups for adults who self injure and a variety of activities.Referral from healthcare professional needed.

075 3609 0430

Separation (marital)

Family Mediation Cardiff

Family mediation helps couples who are experiencing divorce/separation make decisions about children, property and financial issues

029 2022 9692

Sexual problems

Relate (£)

Trained counsellors provide help with sexual problems

01633 880 960

Student Service

(Cardiff University)

Cardiff University Student

Counselling Service

Counselling and support services for students at Cardiff University

029 2087 4966

Student Service

(Cardiff University)


Student volunteers provide 8 pm to 8 am telephone contact (for students only)

029 2087 0555

Student Service

(College of Medicine)

UWCM Student Support Services

Counselling and support services for students

029 2074 2070

Student Service

(Uni. Glamorgan)

University of Glamorgan

Student Counselling

Counselling and welfare rights advice

01443 482080

Student Service (UWIC)

UWIC Student Counselling Services

Counselling and support services for UWIC students

029 2041 6170



Advice line, drop-in centre, workshops, support for 16-25 yr olds

029 2023 1700


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