The programmes, Perfect Locality and Shaping our Future Wellbeing: in the Community are the next step in making Shaping the Future Wellbeing Strategy (Published in 2015) a reality.
One of the particular strengths of the Health Board is that our staff listen and engage with large numbers of patients on a day to day basis. Being led by engagement increases our knowledge and means that engagement is embedded into our programmes, which in turn allows us to plan for what people need, not just what we think they should have.
The voice of patients and their communities inform:
We employ a range of mechanisms, methods and information sources to inform, listen to and involve our local population. These will develop in response to feedback from our communities, to ensure they meet the needs of all our varied communities.
To view our Stakeholder Engagement and Communication Plan for the programme, click here.
The future role of Cardiff Royal Infirmary (CRI) has been debated and consulted on a number of occasions over the years since 1999 when Accident and Emergency (A&E) services transferred to University Hospital for Wales (UHW) along with surgical and medical beds. In 2014, a series of workshops were held to gather ideas for the transformation of services at CRI, and following this an Open Session Engagement Event (June 2014) tested these ideas to get a wider view from the community about the initial proposals.
Further Engagement activities have included events at Selwyn Morris Court (See image right) and an "In the Community Partnership Planning Event, Cardiff Royal Infirmary" to answer the following questions:
Similar to CRI, we have also held workshops to discuss the Wellbeing Hub @Parkview to answer the following questions:
We generated a poster with a summary of the responses.
We have completed many engagements for the Wellbeing Hub@Maelfa covering community, clinical and third sector. You can see the Engagement Strategy Document here and the range of engagement events so far.
A survey of third sector groups (approximately 40) undertaken by our partners C3SC reported an overall difficulty in committing to accommodation at this early stage of eth Wellbeing Hub@Maelfa’s development. However the survey identified a need for use of a shared, large flexible, group meeting room during weekdays, evenings and some Saturday mornings.
GP practices at Pentwyn and Llanederyn were invited to suggest services in addition to those planned to be transferred from the Llanederyn Health Centre in to the Wellbeing Hub@Maelfa. These were verified with Public Health’s Population Needs Assessment. The result was for additional Physiotherapy and COPD Rehabilitation (chronic obstructive pulmonary disease) services to be planned for inclusion in the Wellbeing Hub@Maelfa.
Interaction with groups e.g. Glenwood Church and Roundwood Residents Association, coupled with individual views e.g. the Maelfa Mega Fun Day when we had the opportunity to talk to the community about the programmes altogether led to 551 separate ideas in response to three simple questions. These have been followed with public meetings and drop-in sessions at the Powerhouse.
The three questions posed in the community questionnaire were:
From the community engagement in total 551 suggestions were received to the three questions asked.
These suggestions were fed back to the designers and influenced their work.